Job title : Sales Coordinator - Midrand
Job Location : Gauteng, Johannesburg
Deadline : December 21, 2024
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Requirements:
Matric (Grade 12)
Great communication skill (English, Afrikaans)
Very strong administrative and computer skills
Key Performance areas:
SALES SUPPORT
Receiving of feedback from Sales consultants regarding the outcome of appointments daily
Capture and record all relevant information on sales systems and update the call status accordingly
Handling of red flags and resolution of related sales complaints
Handling of sales related enquiries by clients not related to new leads or leads in "Follow Up"
Creating of leads where the clients did not call into the company (e.g. Website Leads, Self-Generated)
Obtain quote value for reporting
Creating leads to be process paperwork
VERIFICATION OF DATA
Addresses on sales system (Recon or New client?) when loading a new lead for the processing of paperwork. Ensuring that no information related to leads are duplicated, this includes but is not limited to the loading of duplicate leads
Ensure correct DOA levels have been signed off for contracts and quotes.
CREDIT VETTING AND DIRECT SALES
Load lead onto the sales system
Record the receipt of the application on the control sheet
Check and copy submissions
Ensure that the applications received meet the minimum standards
REPORTING AND COMMUNICATION
Assist with any problems or complaints
Give full feedback to clients where necessary
Ensure that information is communicated in a timely and accurate manner to all team members
CREATING OF PO REQUISTIONS AND RECEIPTING
Receive quotes from District Sales, technical and Community Development team for purchasing of goods
Ensure DOA signs off for approval
Create requisition on SAP system or financial system
Ensure PO is generated and submitted to supplier by procurement department
Receive Goods delivery note and invoice for receipting
Inform accounts payable to make payment to supplier once receipting of invoice is processed
Follow up with Suppliers for outstanding PO`S generated
GENERAL
Have knowledge about all facets pertaining to your position
Attend all required meetings and training sessions
Keep your workstation/office neat and tidy at all times
Not abuse company telephone for private calls
Filling, faxing, ordering of stationary and all other office duties
Adhere to shift roster and office hours
Emails to be processed daily (up to date by COB)
Assisting with other ad-hoc tasks , analysis and projects as and when required by Management
Standing Operating Procedures
Ensure that the disciplinary code is adhered to at all times
Standing Operating Procedures must be upheld
Meeting and keeping on agreed upon targets
Meeting and keeping on agreed upon targets – performance
High standard of service must be upheld
Ensure SOX compliance at all times
Ensure that the Big 5 principles are upheld at all times
Not limited to the following (Receptionist duties):
ADHOC Duties:
Support and assist special projects initiatives
Maintain branch statistical information
Seller Administration support and processing of sales
Branch Customer Support and query resolution in sales and technical
Internal process coordination of sales and technical productivity
Contracts administration quality check and submissions
Collect and collate daily and weekly activity report
Make sure that all appointments are kept and that all the necessary resources are available
Schedule jobs with clients and technicians (Internal and external)
Liaise with Sales Representatives on all installation requests
Assist walk-in clients with general requests
Answering of the telephone line
Liaising with sellers and technicians
Floor sales
Taking and processing of payments
Interface with Clients at all levels
Handling Client Complaints and Resolve Such
Taking messages for Staff
Loading contracts
Updating job register
Ensuring OTC loads current contracts
Ensuring ADDS Report is correct
Booking CONSULTANTS diaries
Clearing CONSULTANTS dairies
Be able to do PowerPoint presentation
Customer Service
Organizing Skills
Sales / Retail / Business Development jobs