Reference: 9525 NB
Consultant: Nine Broodryk
Job Description: Process Sales Orders: Receive and process sales orders accurately and efficiently, ensuring all required information is complete. Coordinate with various departments, such as accounts and logistics, to ensure timely order fulfilment. Process Purchase Orders: Receive instructions on Purchase Orders to issue and input information on all platforms and planning sheets. Tracking and ensuring on-time shipment and arrival of containers at destinations. Handle Delivery of Orders: Ensure on-time delivery of orders and liaise with warehouses as well as transporters. This will include working closely with our logistics department. Maintain Sales Database: Update and maintain the sales database by entering new customer information, updating contact details, and recording interactions and sales activities. Ensure data integrity and accuracy. Assist in Sales Reporting: Prepare and generate sales reports, including sales performance, inventory levels, and customer analytics. Provide regular updates on sales metrics to the sales team and management. Handle Inquiries and Correspondence: Respond to customer inquiries promptly and professionally via email, phone, or in-person. Provide information about products, pricing, availability, and delivery schedules. Assist in resolving customer complaints or issues by coordinating with relevant departments. Act 36 Registrations: Assist in applying for and renewing of required registrations. Maintain Customer Relations: Build and maintain strong relationships with customers by providing exceptional customer service. Follow up with customers to ensure satisfaction and identify opportunities for upselling or cross-selling. Qualifications: A degree in business administration, sales, marketing, logistics or related commercial field is preferred. Basic accounting experience advantageous. Proven experience in a sales support or administrative role. Familiarity with sales processes and procedures. Proficiency in MS Office Suite, particularly Excel and Word. Excellent written and verbal communication skills. Strong numerical and analytical skills. Knowledge of CRM software and sales tools is a plus. How to Apply: Email your comprehensive CV to ******. If you are already registered, please forward your CV and the relevant reference number to the consultant with whom you are currently registered in order to avoid duplicity on our system. We reserve the right to only conduct interviews with candidates of choice. Applicants who have not received feedback within 30 days from the closing date must please accept their application as unsuccessful.
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