Job DescriptionTo enable the sales process through administrative support.Achievement of net profit growth for business.Manage costs / expenses within approved budget to achieve cost efficiencies.Deliver exceptional service that exceeds customers' expectations through proactive, innovative and appropriate solutions.Manage existing clients and grow portfolio through making contact and generating leads.Manage the growth of active customer Account Base to increase client base.Provide sales support efficiencies and services in order to ensure retention of clients.Contact prospective clients and sell appropriate banking products in order to achieve Team sales targets.Ensure all communications with clients are professional, resulting in compliments.Ensure client investigation deadlines are met and consultant keeps the client continually in the loop.Provision of an efficient administration service through careful and timeous planning, reporting and updating of all related information.Comply with governance in terms of legislative and audit requirements.Track, control and influence sales activities with the specific aim to increase sales efficiencies of the team.Provide accurate and reliable sales statistics obtained from the Sales members and compile Sales reports and dashboards.Manage own development to increase own competencies.Plan and manage performance, skills development, employment equity, talent and culture of team in order to improve innovation, achieve efficiencies and increase competencies.Ensure appropriate skilling and adequate capacity of frontline team members for the adherence to service standards.Job DetailsApplication Closing Date: 26/09/24
All appointments will be made in line with FirstRand Group's Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.
Introduce YourselfIntroduce yourself to our recruiters and we will get in touch if there's a role that seems like a good match.
About UsServing retail and commercial customers, FNB is so much more than a bank, offering life and short-term insurance, innovative savings and investment products, and a digital universe of solutions that help customers navigate challenges and opportunities of everyday life. It has a market-leading app and a globally recognised rewards system in eBucks. FNB has won multiple awards, including the Strongest Banking Brand in the World in the Brand Finance Banking 500 2023 report. FNB represents multiple opportunities for you to build an exciting and rewarding career, especially if you want to change people's lives in an authentic, profound and sustainable way.
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