Sales Consultant - Urology & Critical Care | Cape Town

Areas of ResponsibilityResponsible for the sales of the Urology & Critical Care range of products, including maintaining and growing existing business and expanding of sales within the assigned territory;Scheduling and attending appointments with existing and potential customers;Demonstration of products to Clinical personnel;Completion of weekly planner and activity report for submission to direct manager;Achieving Sales Targets;Responsible for networking with and development of relationships with new customers and managing existing customers;Counting and Management of consignment stock;Requesting and following up on quotations;General Administration associated with the position;All activities to be recorded on Force Manager CRM.Marketing Responsibilities:Assist the National Product manager with Journal clubs, workshops / VISTA meetings and various conferences as needed;Assist the Sales managers with the Sales budgeting per territory for the SBU;Effective implementation of tactical and strategic plan;Effective marketing activities including congresses and customer workshops and educational events;Daily calls to customers and new prospects;Effective promotion of all products offered by our client;Sales Knowledge to allow for effective selling of product features and benefits;Evaluation, analyses and report on Competitors' products, drive strategies and driving appropriate business responses.Customer Relations:In your product and marketing capacity establish a network with the stakeholders in the Hospitals: Physicians and Key Opinion Leaders.Build and maintain strong relations with all stakeholders, including customers, payors, government and employees in representing our full line of products and services;Attending to appointments with Customers and prospects;Gather customer requirements in cooperation with Sales managers to ensure customer satisfaction;Assist when needed with Successful congresses and training workshops;Assist with Identifying the correct customers to attend product training to ensure an ROI;Manage relationships with all customers, prospects and key opinion leaders where needed;Maintain good relations and communication with internal customers i.e., Customer Services, Finance Department, Logistics and Management;Utilising customer profiling and mapping tools to grow product families according to customer need but in line with our business strategy and focus products.Sales Reports and Administration:Achieve monthly and quarterly sales budgets for the SBU;Achieve annual sales budgets per SBU;Assist where needed to attend to Daily Ariba / Trade world, tender input and quote requests;Expense claims handed in on time as per the schedule received from Finance with correct cost allocations;Monthly reports to the Sales Manager submitted before 5th of the month;Weekly call reports and Weekly call planners to be recorded on Force Manager and to be sent to the Sales Manager;Compliance to regulatory SOP's, SA Regulations and Code of Business Ethics;Maintain the Company's ethical position. Effectively communicate and manage Company business conduct policies.Training Responsibilities:Maintain a high level of motivation to ensure marketing function is well implemented;Preparation and conducting of presentations at Sales Consultants' and management meetings;Assist Sales Managers with product queries and/or technical/clinical application information;Manage your portfolio by living the company values.Training Events:Identify and implement educational events for customers to achieve growth;Manage the implementation of workshop activities with sales team and customers;Train new customers on the range of products as set out by your manager;Assist with Identifying workshops and educational events that will deliver a ROI and result in product growth;Participate in company business and sales meetings and provide input to management;Attend and assist when needed for planning of all congresses identified.Administrative Duties:Adhere to credit policies and procedures of the group;Maintain all administrative responsibilities associated with this position, monthly reporting on marketing activities;Ensure all product and marketing activities comply with legal and ethical standards;Managing all company expenses within the marketing budget provided;Adhere to any legal or medical requirements and inform management of changed requirements;Submit monthly report to senior management and record all activities on Force Manager CRM.Stock Management:Assist with Stock rotation and slow-moving identification and returns;Assist Sales Managers with input from the field on stock ordering and give feedback on stock requirements from the field;Management of consignment stock allocated to customers on request from Sales Managers;Management of boot stock allocated to yourself and rotation of stock when needed to reduce unnecessary expiration of products;Should a procedural kit procedure be implemented in the SBU – the responsibility of managing this and evaluating the effectiveness of it remains your responsibility;Give effective feedback to Management on Consignment stock.Qualifications:Grade 12 (Matric) is a minimum requirement;A relevant degree or diploma is an advantage;Any medical-management or -marketing qualification would be a definite advantage.Experience Required:Previous medical device Sales experience;Medical experience is a preference and previous experience in a similar position such as Vascular or Hospital Equipment or any experience in the Medical Industry would be an advantage;Knowledge of the target group of customers such as Stock Controllers, Pharmacy Managers and relevant Support Staff will be an advantage;Clinical and product knowledge will be a definite advantage;Existing relationships with customer base will be a definite advantage;Computer literacy and proficiency on MS Office, specifically Excel (level 2 at least) and MS Word is a requirement for this position.Skills / Competencies:Advanced planning and organizational skills;Excellent written & verbal communication skills;Excellent interpersonal skills;Negotiation skills;Project management skills;Knowledge of marketing analysis, practices, strategies, planning;Strong analytical, organizational and decision-making skills;Strong understanding of business and financial drivers;Strong influencing skills to present new ideas promoting collaboration and generate buy-in;Ability to work independently and as a team member, while using discretion in decision making and sound judgment in problem solving;Demonstrated follow-through, initiative, attention to detail and drive for continuous improvement;High level of energy and stress tolerance required;Ability to work well under pressure and maintain positive, enthusiastic attitude;High level of motivation and vision and results orientated;Ability to work effectively in a team environment and build strong working relationships;Ability to work in a fast-paced environment and meet deadlines;Time management to be efficient;Work Ethics;Ability to travel extensively in the country and when needed to travel abroad;Knowledge of the sales process that supports marketing activities, with the ability to understand & interpret customer needs using fact-finding to identify sales opportunities;Proficient in Microsoft Office – especially Excel at an advanced level and PowerPoint and Outlook;Integrity, responsive, high commitment;Desire to win with a drive on results;Strong leadership skills, a leader whose personal and professional behaviour is aligned to the Group values.
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