Sales Consultant - Urology & Critical Care | Cape Town

Areas of Responsibility Responsible for the sales of the Urology & Critical Care range of products, including maintaining and growing existing business and expanding of sales within the assigned territory; Scheduling and attending appointments with existing and potential customers; Demonstration of products to Clinical personnel; Completion of weekly planner and activity report for submission to direct manager; Achieving Sales Targets; Responsible for networking with and development of relationships with new customers and managing existing customers; Counting and Management of consignment stock; Requesting and following up on quotations; General Administration associated with the position; All activities to be recorded on Force Manager CRM.
  Clear responsibility and accountability of the following SBU's:   Responsible for Marketing Activities: Marketing : Assist the National Product manager with Journal clubs, workshops/ VISTA meetings and various conferences as needed; Assist the Sales managers with the Sales budgeting per territory for the SBU; Effective implementation of tactical and strategic plan; Effective marketing activities including congresses and customer workshops and educational events; Daily calls to customers and new prospects; Effective promotion of all products offered my Our client;Sales Knowledge to allow for effective selling of product features and benefits; Evaluation, analyses and report on Competitors' products, drive strategies and driving appropriate business responses.
  Customer Relations: In your product and marketing capacity establish a network with the stakeholders in the Hospitals: Physicians and Key Opinion Leaders.
Build and maintain strong relations with all stakeholders, including customers, payors, government and employees in representing our full line of products and services; Attending to appointments with Customers and prospects; Gather customer requirements in cooperation with Sales managers to ensure customer satisfaction; Assist when needed with Successful congresses and training workshops; Assist with Identifying the correct customers to attend product training to ensure an ROI; Manage relationships with all customers, prospects and key opinion leaders where needed; Maintain good relations and communication with internal customers i.e., Customer Services, Finance Department, Logistics and Management; Utilising customer profiling and mapping tools to grow product families according to customer need but in line with our business strategy and focus products.
  Sales Reports and Administration: Achieve monthly and quarterly sales budgets for the SBU; Achieve annual sales budgets per SBU; Assist where need to attend to Daily Ariba/Trade world, tender input and quote requests; Expense claims handed in on time as per the schedule received from Finance with correct cost allocations; Monthly reports to the Sales Manager submitted before 5th of the month; Weekly call reports and Weekly call planners to be recorder on Force Manager and to be sent to the Sales Manager; Compliance to regulatory SOP's, SA Regulations and Code of Business Ethics; Maintain the Company's ethical position.
Effectively communicate and manage Company business conduct policies.
  Training: Sales Representative role: Maintain a high level of motivation to ensure marketing function is well implemented; Preparation and conducting of presentations at Sales Consultants'- and management- meetings; Assist Sales Managers with product queries and/or technical/clinical application information; Manage your portfolio by living the company values.
  Training Events: Identify and implement educational events for customers to achieve growth; Manage the implementation of workshop activities with sales team and customers; Train new customers on the range of products as set out by your manager; Assist with Identifying workshops and educational events that will deliver a ROI and result in product growth; Participate in company business and sales meetings and provide input to management; Attend and assist when needed for planning of all congresses identified.
    Administrative Duties: Reports: Adhere to credit policies and procedures of the group; Maintain all administrative responsibilities associated with this position, monthly reporting on marketing activities; Ensure all product and marketing activities comply with legal and ethical standards; Managing all company expenses within the marketing budget provided; Adhere to any legal or medical requirements and inform management of changed requirements; Submit monthly report to senior management and record all activities on Force Manager CRM.
  Stock management: Assist with Stock rotation and slow-moving identification and returns; Assist Sales Managers with input from the field on stock ordering and give feedback on stock requirements from the field; Management of consignment stock allocated to customers on request from Sales Managers; Management of boot stock allocated to yourself and rotation of stock when needed to reduce unnecessary expiration of products; Should a procedural kit procedure be implemented in the SBU – the responsibility of managing this and evaluating the effectiveness of it remains your responsibility; Give effective feedback to Management on Consignment stock; Requirements Qualifications Grade 12 (Matric) is a minimum requirement; A relevant degree or diploma is an advantage; Any medical-management or -marketing qualification would be a definite advantage.
    Experience Required Previous medical device Sales experience; Medical experience is a preference and previous experience in a similar position such as Vascular or Hospital Equipment or any experience in the Medical Industry would be an advantage; Knowledge of the target group of customers such as Stock Controllers, Pharmacy Managers and relevant Support Staff, will be an advantage; Clinical and product knowledge will be a definite advantage; Existing relationships with customer base will be a definite advantage; Computer literacy and proficiency on MS Office, specifically Excel (level 2 at least) and MS Word is a requirement for this position; Skills/Competencies Advanced planning and organizational skills; Excellent written & verbal communication skills; Excellent interpersonal skills; Negotiation skills; Project management skills; Knowledge of marketing analysis, practices, strategies, planning; Strong analytical, organizational and decision-making skills; Strong understanding of business and financial drivers; Strong influencing skills to present new ideas promoting collaboration and generate buy-in; Ability to work independently and as a team member, while using discretion in decision making and sound judgment in problem solving; Demonstrated follow-through, initiative, attention to detail and drive for continuous improvement; High level of energy and stress tolerance required; Ability to work well under pressure and maintain positive, enthusiastic attitude; High level of motivation and vision and results orientated; Ability to work effectively in a team environment and build strong working relationships; Ability to work in a fast-paced environment and meet deadlines; Time management to be efficient; Work Ethics; Ability to travel extensively in the country and when needed to travel abroad; Knowledge of the sales process that supports marketing activities, with the ability to understand & interpret customer needs using fact-finding to identify sales opportunities; Proficient in Microsoft Office – specially Excel at an advanced level and PowerPoint and Outlook; Integrity, responsive, high commitment; Desire to win with a drive on results; Strong leadership skills, a leader whose personal and professional behaviour is aligned to the Group values.