Are you a self-motivated, goal driven individual who is looking for an opportunity to gain experience in a fast-paced retail environment, where sales maximization means more money and incentives for you! If you thrive under pressure and are target driven, we are looking for YOU!Main Purpose Of The PositionSales maximization, ensure service excellence, administration, adhering to company policies and procedures, merchandising and housekeeping as well as effective teamwork and self-management.Key Responsibility AreasSales maximizationProviding excellent customer service at all timesBasic administrationFollowing company policies and proceduresAssuring that showroom looks presentable at all timesBe involved in stock control and managementAssisting shoppers to find the goods and products they are looking forBeing responsible for processing cash and card paymentsStocking shelves with merchandiseAnswering queries from customersReporting discrepancies and problems to the supervisorGiving advice and guidance on product selection to customersBalancing cash registers with receiptsDealing with customer refundsKeeping the store tidy and clean, this includes vacuuming and moppingResponsible dealing with customer complaintsWorking within established guidelines, particularly with brandsAttaching price tags to merchandise on the shop floorResponsible for security within the store and being on the lookout for shoplifters and fraudulent credit cardsReceiving and storing the delivery of large amounts of stockKeeping up to date with special promotions and putting up displaysExperience And Competencies RequiredMatricSales qualification advantageous2 – 3 years' retail sales experienceComputer literateAttributesMust have a systematic work approachMust have excellent customer communication skillsMust have good telephone etiquetteAttention to detailTime managementInternal motivationMust be able to handle conflictMust be able to work under pressureFriendly, motivated and calmFriendly and engaging personalityComfortable working with members of the publicShould have a confident mannerMust be helpful and politeAssistants should be physically fit as they will be on their feet for most of the day and may be required to lift large amounts of stockYou should have a comprehensive understanding of your area of sales i.e. retail, Fast Moving Consumer Goods, sports equipment etc.Able to work as part of a sales teamKnowledge of inventory techniquesShould be of a smart appearance and articulate
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