Sales Consultant

What will you do? ?
Selling Insurance (car and household) telephonically ?
Achievement of sales targets and objectives ?
Adherence to Quality and Compliance processes to minimize business risk ?
Manage your quality & compliance against benchmarks to minimize business risk, with the client in mind ?
Maintain optimal operational efficiencies based on productivity measures ?
Adapt and change to fit in with changing business operational requirements ?
Resolve complaints and objections ?
Build and maintain good client relationships ?
Managing information regarding new products, rate changes, rulings, training updates etc.
?
Keep abreast of developments and trends in the Industry – self learning ?
Ensure commitment to the FAIS Fit & Proper qualification requirements
Qualification & experience ?
Grade 12 qualification ?
At least 1 years' experience within a Sales Outbound Call Centre, or at least 2 years' face to face sales experience (with targets attached to the sales) ?
Financial services experience (advantageous) ?
RE Exam Advantageous ?
30 FAIS Credits – Advantageous (Short-term Insurance) Knowledge and skills ?
Good understanding of Financial Services Industry related legislation and regulation ?
Understanding of sales processes and servicing industry ?
Outbound Sales experience is required ?
Fluency in English and one other South African official language ?
A clear criminal and credit record ?
Commitment to the FAIS Act and meeting Fit & Proper qualification requirements ?
Willingness to work overtime.
Personal qualities?
Selling skills ?
Computer literacy ?
Communication ?
Planning and organizing ?
Building and maintaining relationships ?
Treating Customers Fairly ?
Initiative ?
Results Driven/Achievement orientated ?
Continuous learning ?
Tenacity