ResponsibilitiesBeing an ambassador for our brand and offering amazing customer experience.Exceed customer expectations by identifying and providing them with the best possible solutions.Actively keeping track of sales performance against target.Selling a diverse product range and keeping up to date with the latest décor and fashion trends.Searching out opportunities for making new sales.Assist with replenishing of stock to ensure the store is ready for our customers at all times.Qualifications & ExperienceGrade 12 (Matric)SkillsPassionate about people is a must.Target driven and experience focused.Good verbal/ written communication skillsThe ability to multi-task in a fast-paced environmentThe ability to work independentlyThe ability to take initiativeA high level of attention to detailBuilds Customer LoyaltyCustomer Service DeliveryNavigates Customer ChallengesNegotiation & SellingBehavioursAdhering to Standards - Ensures quality and compliance in the delivery of their workContinual Improvement - Actively seeks opportunities to continually improve processesDecision Making - Analyses complex situations to ensure effective and timely choicesDriving & PerseveringMeeting Customer Expectations - Consistently delivers exceptional customer servicePlanning & Organising - Uses a structured approach to effectively manage tasksRelating & NetworkingPreference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act.About UsWho we are is because of our people. They are our greatest asset. TFG is an internationally diversified retail portfolio of 34 speciality lifestyle and apparel brands that Inspire our Customers to live their Best Lives and are woven into the lives of millions. Our vision is to create the most remarkable omnichannel experiences for our customers. TFG is more than a workplace, it's a launchpad for your growth. Join us and explore endless growth opportunities across our diverse brands. We're a purpose-led business, and on this team, you'll share the pride of making an impact across a whole industry.We're the designers, the makers, the shakers and the teams behind the scenes.Are you with us?About The TeamOur TFG Jewellery brand consists of the leading jewellery stores in South Africa - American Swiss, Sterns and Galaxy & Co. For smart, fashion-forward individuals who love a little sparkle, these are the stores for you. We pride ourselves on creating jewellery and accessories that complement your daily outfits with the luxury of brilliance.
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