Birkenstock Somerset West is looking for a sales assistant to join their team.Company Values:We commit to the wellbeing of our team.We work with a positive attitude.We believe in our team.Responsibilities:Customer Service & SalesAcknowledge every customer within 30 seconds.Deliver excellent customer service to every customer following the Birkenstock customer service procedures.Establish your customer’s needs and use your technical knowledge to demonstrate benefits to meet those needs.Close the sale & secure add on sales.Invite your customer to back & turn them into Birkenstock fans.Monitor your daily sales against your individual budget every few hours.InventoryReplenish footwear, apparel and accessories from the storeroom daily.Minimizing shrinkage by zoning the store, acknowledge customers, and following the Birkenstock changing room policy.Ensure stock entries in the POS systems are accurate.Process deliveries by checking quantities, invoices, tagging, hanging and pricing product, and recording in the POS SystemProcess customer orders.Daily OperationsEnsure store housekeeping is maintained daily including dusting, cleaning mirrors, vacuuming, emptying bins, clearing counter area and tidying change rooms.Assist the manager with open and closing the store.TrainingYour training is your responsibility.Ensure you are allocated a buddy initially & that you learn from them.You must attend quarterly training sessions & complete the assessments.Ensure you receive monthly feedback from your manager.Set up monthly meeting with your store manager to discuss your progress through the Birkenstock rookie pack.These are essential as they will determine your eligible for promotions.MerchandisingObserve the store & maintain stock presentation in accordance to the Birkenstock standards.Ensure sizes are replenished.Assist the team to change the windows/ Mannequins fortnightly.Ensure POS materials are stored in the area to avoid damage.Grade 12 or EquivalentMin. 6 months customers services experienceBirkenstock knowledge advantageousAble to work flexible shifts.Perks & BenefitsYou get to work for a rapidly expanding distributor with aspirational brands.Comprehensive health benefit Quarterly Uniform allowance Staff discount (50% off for you and your family across all the brands within the group)Company performance incentive schemeLong-service incentivesHolistic Employee Wellness programmeThe group prides itself in its effort to drive continuous employee engagement activities to enable a connected culture.Should you not be contacted regarding this position within 2 weeks from the closing date, please regard your application as unsuccessful.
