Job title : Sales Assistant
Job Location : Western Cape, Cape Town
Deadline : January 06, 2025
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Responsibilities: Customer Service & Sales Acknowledge every customer within 30 seconds. Deliver excellent customer service to every customer following the Birkenstock customer service procedures. Establish your customer's needs and use your technical knowledge to demonstrate benefits to meet those needs. Close the sale & secure add on sales. Invite your customer to back & turn them into Birkenstock fans. Monitor your daily sales against your individual budget every few hours.
Inventory Replenish footwear, apparel and accessories from the storeroom daily. Minimizing shrinkage by zoning the store, acknowledge customers, and following the Birkenstock changing room policy. Ensure stock entries in the POS systems are accurate. Process deliveries by checking quantities, invoices, tagging, hanging and pricing product, and recording in the POS System Process customer orders.
Daily Operations Ensure store housekeeping is maintained daily including dusting, cleaning mirrors, vacuuming, emptying bins, clearing counter area and tidying change rooms. Assist the manager with open and closing the store.
Training Your training is your responsibility. Ensure you are allocated a buddy initially & that you learn from them. You must attend quarterly training sessions & complete the assessments. Ensure you receive monthly feedback from your manager. Set up monthly meeting with your store manager to discuss your progress through the Birkenstock rookie pack. These are essential as they will determine your eligible for promotions.
Merchandising Observe the store & maintain stock presentation in accordance to the Birkenstock standards. Ensure sizes are replenished. Assist the team to change the windows/ Mannequins fortnightly. Ensure POS materials are stored in the area to avoid damage. Grade 12 or Equivalent Min. 6 months customers services experience Birkenstock knowledge advantageous Able to work flexible shifts.
Sales / Retail / Business Development jobs