We have opportunities in our Jewellery Stores!
Our team is looking for passionate Sales Associates to join us! Are you passionate about retail and service excellence? Are you confident in selling our beautiful jewellery and helping our customers find the perfect gifts for their loved ones? Don't miss the chance to create your #incredible career in a dynamic and international work environment.
The Sales Associate is responsible for providing excellent customer service and contributing to the achievement of sales targets (quantitative and qualitative, individual and team). The main purpose of the Sales Associate is to help customers select the jewels that best express their personality.
Responsibilities:SELLING: Masters all the features of the products, enhancing technical and stylistic details, and attends all training to stay updated on new launches.Understands and prioritizes the customer's needs to offer the best possible experience in-store.Participates proactively in sales activities, utilizing all available tools and sales channels (online and offline).Contributes actively to achieving sales objectives according to both individual and store goals.Maintains a high and consistent level of customer service standards.Requests feedback from customers, including using quality surveys.Manages customer service issues professionally, including complaints, returns, and individual orders.Finds relevant information necessary for daily work performance (e.g., priority of the day, goal of the day, important updates from the company).Visual and Store Organisation:Participates in the organization of the store, ensuring cleanliness in the store, back office, and inventory.Checks products delivered to the store, organizing and arranging them for display.Participates in stock control and internal inventory.Organizes shipments to customers.Engages in Visual Merchandising activities.Keeps confidential information private, particularly sensitive data concerning the company, team, and customers.Supports the company's sustainability choices by implementing measures to reduce environmental impact and minimize waste.Other:With the support of the Store Manager, is co-responsible for personal training and constant updating.Do you have what it takes to join a beautiful brand? What are you waiting for? Apply here and start your career journey with us!
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