Dis-Chem Baby City requires a Sales Assistant for their store in Tokai. The main purpose of the role is to provide overall assistance to customers through excellent customer service.
Responsibilities:Maintain stock levels and process payments at Point of Sale while upholding high merchandising standards.Report low stock levels, out of stock items, damaged stock, and expired stock to management.Assist with the counting of stock files and general stocktaking.Assist with loading and off-loading of stock when needed.Identify and report damaged and expired stock immediately to management.Ensure boxes are flattened after unpacking stock and taken to the designated area.Ensure that full ranges of products are always on the shelves and neatly presented.Maintain stock on the shelves to ensure it has not reached its sell-by date.Restock merchandise when needed to ensure maximum sales.Ensure merchandise displays, labels, and pricing are always correct and report all price discrepancies to management.Keep up to date with new product knowledge to effectively assist customers.Ensure all merchandise is handled carefully to prevent any losses.Build stable displays timeously for promotions.Ensure that monthly promotions are implemented effectively to maximize sales.Ensure that relevant posters and signage are put up in time for promotions.Ensure promotional tickets, price tickets, posters, etc. are placed in the expected time frame.Ensure promotional stock is taken down immediately after the end of promotions.Ensure accurate cash flow and follow correct cash handling procedures.Transact all purchases – receive, verify, and process all payments such as cash, cards, vouchers, coupons, and any other acceptable payments.Ensure all outgoing stock/items/scripts are scanned and paid for.Process all loyalty cards including those of accelerated partners.Establish a professional relationship with customers and provide friendly, helpful, courteous assistance and advice to all customers.Report customer compliments and complaints to management.Attend to all customer stock queries and ensure they are dealt with and resolved.About Company:Dis-Chem Pharmacies Limited is a South Africa-based company engaged in the retailing and wholesale of affordable healthcare products and pharmaceuticals. The Company operates through two segments: Retail and Wholesale.
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