Sales Assistant - Cape Union Mart Quay Four V&A Waterfront

Duties and Responsibilities:Exceed customer expectations by practicing customer selling techniques.Adhere to stock loss controls in store.Ensure individual targets are met consistently.Ability to maximize and drive sales by identifying opportunities to increase turnover.Maintain housekeeping, uphold our visual merchandising standards to optimize sales.Create an inspiring environment. Have fun.Transact all purchases – receive, verify and process all payments such as cash, cards, vouchers, coupons, and any other acceptable payments.Ensure all outgoing stock/items/scripts are scanned and paid for.Process all loyalty cards including those of accelerated partners.Establish a professional relationship with customers and provide friendly, helpful, courteous assistance and advice to all customers.Report customer compliments and complaints to management.Attend to all customer stock queries and ensure that they are dealt with and resolved.Behavioural Requirements:Honesty in dealing with cash and finances.Building & maintaining relationships.Innovation & change management.Thinking adaptability.Taking ownership.Problem solving.Trustworthy and honest.Time management.Exceptional customer service.Minimum Requirements:Essential:Matric or Equivalent.Up to 6 months retail experience.Special Conditions of Employment:Clear credit and criminal record.Willing and able to work retail hours.South African citizen.Advantageous:1 year work experience within retail.Microsoft – Computer Proficiency.Ability to communicate effectively.Knowledge of current clothing trends/outdoor lifestyle (depending on the brand applying for).
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