Sales Assistant - Cape Union Mart - Mall Of Africa

Duties and Responsibilities: Exceed customer expectations by practicing customer selling techniques.Adhere to stock loss controls in store.Ensure individual targets are met consistently.Maximise and drive sales by identifying opportunities to increase turnover.Maintain housekeeping and uphold visual merchandising standards to optimise sales.Create an inspiring environment and have fun.Transact all purchases – receive, verify, and process all payments such as cash, cards, vouchers, coupons, and any other acceptable payments.Ensure all outgoing stock/items/scripts are scanned and paid for.Process all loyalty cards including those of accelerated partners.Establish a professional relationship with customers and provide friendly, helpful, courteous assistance and advice to all customers.Report customer compliments and complaints to management.Attend to all customer stock queries and ensure they are dealt with and resolved.Behavioural Requirements: Honesty in dealing with cash and finances.Building and maintaining relationships.Innovation and change management.Thinking adaptability.Taking ownership.Problem solving.Trustworthy and honest.Time management.Exceptional customer service.Minimum Requirements: Essential: Matric or equivalent.Up to 6 months retail experience.Special Conditions of Employment: Clear credit and criminal record.Willing and able to work retail hours.South African citizen.Advantageous: 1 year work experience within retail.Microsoft computer proficiency.Ability to communicate effectively.Knowledge of current clothing trends/outdoor lifestyle (depending on the brand applying for).
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