Sales Assistant - Cape Union Mart - Mall Of Africa

Duties and Responsibilities:

Exceed customer expectations by practicing customer selling techniques.
Adhere to stock loss controls in store.
Ensure individual targets are met consistently.
Ability to maximise and drive sales by identifying opportunities to increase turnover.
Maintain housekeeping, uphold our visual merchandising standards to optimise sales.
Create an inspiring environment. Have fun.
Transact all purchases – receive, verify and processes all payments such as cash, cards, vouchers, coupons and any other acceptable payments.
Ensure all out going stock/ items/ scripts are scanned and paid for.
Process all loyalty cards including those of accelerated partners.
Establish a professional relationship with customers and provide friendly, helpful, courteous assistance and advice to all customers.
Report customer compliments and complaints to management.
Attend to all customer stock queries and ensure that they dealt with and resolved.

Behavioural Requirements: 

Honesty in dealing with cash and finances.
Building & maintaining relationships
Innovation & change management
Thinking adaptability
Taking ownership
Problem solving
Trustworthy and honest
Time management
Exceptional customer service

Minimum Requirement.

Essential:
Matric or Equivalent
Up to 6 months retail experience 

Special conditions of employment:
Clear?Credit and?Criminal record
Willing and able to work retail hours.
South African citizen

Advantageous:
1 year work experience within retail.
Microsoft – Computer Proficiency
Ability to communicate effectively.
Knowledge of current clothing trends/outdoor lifestyle (depending on the brand applying for) Willing and able to work retail hours.