SplashOut has an exciting opportunity available for a Sales And Fulfillment Manager to be based in Umhlanga, Durban. The successful incumbent will develop sales strategies, attract new clients, source new sales opportunities, and close sales to achieve targets. Focus on increasing income and revenue by managing and negotiating with clients, generating leads, qualifying prospects and managing sales of products and services. Offer tailor-made solutions to clients and continuously make them aware of new product offerings. Ensure achievement of the company's strategic objectives, goal plans and targets. Comply with all policies and procedures and strict adherence to internal controls. Uphold customer service and satisfaction in the highest regard and of utmost importance. Oversee client installations efficiently and effectively. Manage projects with the installation team. Ensure daily, weekly, and monthly reporting is done accurately and timely and contains appropriate content to enable effective decision-making.
Minimum requirements:
3-5 years Sales Experience (Print/Signage industry)
3-5 years operational experience Print/Signage Industry
3-5 years Signage Installation Management
3-5 years Cold Calling and Direct Marketing
3-5 years Project Management
A Valid Driver's License
Responsibilities:
Ensure compliance with all policies and procedures and strict adherence to internal controls.
Ensure daily, weekly, and monthly reporting is done accurately and timely on sales and customer margin.
Negotiate favorable pricing with customers, including settlement discounts and volume discounts as approved by management.
Establish fixed pricing, variable pricing, settlement discount structures, and volume discount structures in conjunction with the group's Business Development Executive.
Meet with customers regularly regarding sales of recurring products, new product offerings, cost-reducing solutions, and service feedback.
Be clear in your communication with the customer and maintain integrity while being driven by sales targets.
Generate all quotations from the system (Quickeasy or similar software utilized by the Company).
No sales are to be processed until the quotation is signed, and the customer's credit application has been approved or a deposit has been received. Upon completion of any job, ensure customer settles the balance.
Monitor customers in the region to ensure SLAs are met and maintain a continuous focus on customer service.
Assist with costing and markup on sales.
Ensure minimum sales targets are met monthly as set by management.
Perform cost-benefit and needs analysis of existing/potential customers to meet their needs.
Effectively engage clients and develop an understanding of their needs.
Maintain and develop positive business relationships with key personnel involved in logistics activity.
Report project plans, progress, and results.
Direct team activities, establishing task priorities, scheduling and tracking work assignments, providing guidance, and ensuring resource availability.
Provide project management services, including the provision and analysis of technical data.
Plan, organize, and execute logistics support activities.
Skills and competencies:
Must be result-driven
Problem-solving skills
Strong sense of accountability
Innovative, pro-active, and a strategic thinker
Please note that only team members who meet the stipulated minimum requirements will be considered.
Please be advised that should you not be contacted within 30 days, kindly consider your application to be unsuccessful.
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