Sales and Customer Engagement LeadABOUT THE JOB: Job Purpose Holds end-to-end accountability for management and performance of assigned Portfolio. Ensures the development and implementation of a long-term sales strategy which focuses resources on maximizing market share, sales target achievement and controlling OPEX with proper P&L management of the assigned business in order to maintain profitability objectives within the framework of MCO business strategy and policies; in addition to provide best in class HCPs and patient's journey.
Key Accountabilities Business strategy and execution for the assigned portfolio: Responsible for the definition and the achievement of the financial objectives (sales, profitability).Build and execute business strategy aligned with Sanofi GenMed global/regional strategy, enriching it with relevant local insights.Develop and implement a long-term business plan to maximize market share and business operating income.Ensure high level of portfolio management with regards to successful launches.Drive key pre-launch activities to ensure successful local launches and developing a comprehensive local business case.Activate business Intelligence and monitor changes to be ready to adapt the strategy to the competitive environment if required, propose growth opportunities.Build the Integrated Growth Plan providing strategic market insights that feed the overall strategy & ensure proper execution of the Brand Activation Plan.Track key performance indicators (Sales, Customer satisfaction, Internal engagement).Apply SANOFI internal business and financial processes in the management and reporting of performance in alignment with SANOFI compliance guidelines.Oversee and analyse relevant markets performance and trends and identifying performance development opportunities.Ensure implementation of Customer Engagement strategy delivering high quality customer journeys for key target customers effectively and consistently.Budget / P&L / Performance management: Full budget and P&L ownership and responsibility for operational effectiveness within the assigned portfolio.Ensure realization of budget commitment and 3-year plans.Input with propositions the commercial Head on business needs for cross-resourcing & budgeting.Oversee the results of the overall operations, the financial, sales, and other data so as to follow up and evaluate if business objectives are met and adjust tactics accordingly if required.Constantly reviews resources allocation to optimize the P&L, to meet Sales and BOI targets and to capture business opportunities.Key stakeholders' engagement: Collaborate cross-functionally to define a broad stakeholder engagement strategy.Define innovative business models/partnerships with key external stakeholders to drive business growth and ensure a seamless patient experience.Contribute strategically to Pharma Egypt LT discussion to increase our competitiveness, transformation and people growth.Is an active member of Pharma Country Operational Committee.People & Organization Leadership Lead a best-in-class local Commercial team that will transform the paradigm and enhance agile mindset to deliver business objectives.Manage the performance of the team through setting and reviewing priorities.Provide appropriate and timely feedback about performance and coach team members to help them achieve their goals.Support the professional and career development of the team.Lead the building of a motivated and engaged team.Secure effective talent Management process across the customer facing teams.New ways of working: Drive our new ways of working into a more empowered, autonomous, and accountable organization.Apply Agile methodology in day-to-day transversal cooperation.Be outcome focused, not process-oriented.Change our decision-making processes to be more Customer centric.Adopt a "good enough" approach to respond to customer needs.Ensures compliance of all activities Respect corporate commitment and compliance guidelines as well as local regulations.Guarantee that all activities, operations, and procedures are carried out in compliance with local regulations.Manage HSE issues with the support of the local HSE team.Act as a role-model of ethics and business integrity.Other responsibility Perform other duties as assigned.Respect the company's values, code of ethics and social charter.Respect personal data protection charter.ABOUT YOU: Qualifications and Requirements Language skills: High level of English proficiency and communication skill.Education: Advanced bachelor's degree in business, life sciences, or a related field.Experience & knowledge: At least 10 years of industry experience in Commercial or customer facing roles.Demonstrated successful P&L Ownership accountability.Proven experience in successfully driving commercial launch strategy.People Management: Ability to inspire, coach, develop and manage feedback effectively.Specific Skills and Competencies Strategic vision (glocal thinking).Customer orientation.Agile mindset.Communication & Change Management Skills.Strong ability to lead, simplify and move at pace large complex programs.Leadership and people development.Self-driven, results-oriented.Resilience, rigor and reliability.PLAY TO WIN BEHAVIORS Push to go beyond the level we have operated until now: constantly challenge the status quo.Put the interest of the organization ahead of own: consider both short- and long-term impact of decisions.Act in the interest of our patients and customers: actively engage with customers.Take action and don't wait to be told what to do: take smart and informed best bets.Pursue progress, Discover ExtraordinaryBetter is out there. Better medications, better outcomes, better science.
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