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MiWay is a direct financial services company. We are passionate about service excellence, convenience and offering our clients superior value products. Our Vision is to be a world-class direct financial services business that offers a complete array of services under one convenient umbrella – all managed online.We are positive that with the right people on board, we will continue to grow and give our clients the freedom to do things their way – free from worry and most importantly at peace with all the "what-ifs" of the world. Company values that every employee subscribes to are: Energy, Freedom, Accountability and Attitude. The ideal candidate is one who has the courage to be bold and subscribes to MiWay's core values! Do you have a positive attitude, love a challenge, treat your colleagues with respect and look for solutions, not problems? If yes, then MiWay is the place for you!
• Grade 12 / Standard 10
• Tertiary qualification will be beneficial
• RE 5 Certificate
• Fully FAIS Accredited (150 Credits )
• 2 years' experience in a management role.
Deliverables include, but will not be limited to• Achieving set KPI'S set out by business.
• Reporting on performance daily/monthly to the Line Manager
• Data analysis, identifying and presenting viable solutions.
• Mentor and train sales advisors
• Creating strategic sales plans and implementation.
• Excel
• Word
• Powerpoint
• Power BI
• Outlook
• Self-starter, self-motivated and self-disciplined with a proven track record
• Sound understanding of business and business development
• Sales target driven with an ability to see opportunity and open doors
• Strong written and verbal communication skills
• Practical and effective communicator, able to communicate at all levels
• Strong service, and problem-solving skills
• Ability to multi-task and cope under pressure
• Ability to work independently and as part of a team
• Commitment to personal and team goals
• Creative and innovative
• Professionalism
Knowledge and Skills Drive leads and service targets
Call Centre control and reporting
Budget and expenses
Stakeholder communication
Management of employees
Personal Attributes Builds effective teams - Contributing independently
Decision quality - Contributing independently
Directs work - Contributing independently
Plans and aligns - Contributing independently
Build a successful career with usWe're all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth.Through its five business clusters – Sanlam Fintech, Sanlam Life and Savings, Sanlam Investment Group, Sanlam Allianz, Santam, as well as MiWay and the Group Office – the group provides many opportunities for growth and development.
Core Competencies Cultivates innovation - Contributing independently
Customer focus - Contributing independently
Drives results - Contributing independently
Collaborates - Contributing independently
Being resilient - Contributing independently
Turnaround timeThe shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers. Deadline to apply: 28 June 20204.
Our commitment to transformation At MiWay we believe in cultivating a positive and dynamic working environment that gives you freedom and opportunity to succeed. MiWay is committed to transformation and embracing diversity. This is what drives us to achieve a multicultural workplace with employment equity as a key goal to create an inclusive workforce, reflective of the demographics of our society.
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