General Summary: The position calls for a vibrant, passionate and dedicated sales administrator with sufficient knowledge to administer sales while assisting the sales team in selling all commercial, industrial laundry and catering equipment distributed by the company.Product range and brands: Machinery includes (but is not limited to) industrial washing machines, tumble dryers, ironing equipment and a range of industrial catering equipment such as ovens, fryers, cookers, fridges/freezers etc. We represent top international brands.CORE FUNCTIONS: The Core Functions below will require a good knowledge and level of experience in the below in order for the individual to operate independently and as part of a team:General Administration Clerical Assistance duties supporting salesSales Administrator dutiesStock Control Administrator duties supporting salesTechnical interest where requiredDebtors Clerk Administrator duties to support the salesProvide high level of Customer ServiceREPORT TO: Sales Manager and Branch ManagerGeneral Administration Clerical Assistance Supporting Sales:Providing support to our managers and employees, assisting in daily office sales needs and managing the company's general administrative equipment sales activities in the branch.The job involves assisting and supporting a sales manager and a team of sales employees efficiently.Duties include filing, answering phone calls, photocopying, responding to emails and scheduling meetings and other office activities. Compiling of quotes, sales orders, invoicing, logistics.Experience in working in an office environment and needs to have computer skills, strong communication skills (both written and oral).Other attributes include good interpersonal skills, a well-presented appearance and an organised disposition. Display a high level of appropriate conduct in the office environment. As the job holder will be required to deal with customers, they will be expected to represent the organisation positively. It is necessary to be able to operate office equipment such as photocopiers and fax machines.General Duties Will Include:Project co-ordination in salesManaging office sales communications, e-mails, letters and documentsPreserving office sales recordsUpdating database of Business PartnersGathering informationSales Team management of call reportsConducting employee training in sales if requiredUpdating and managing office sales procedures in salesManaging electronic and printed sales filesHandling clients and internal EmployeesSales Administrator Duties Include:Process quotes, orders and invoices via email or faxCheck data accuracy in quotes, orders and invoicesContact clients to obtain missing information or answer queriesLiaise with the Logistics/Technical department to ensure timely deliveriesMaintain and update sales and customer recordsShow interest in monthly sales reports and growth opportunitiesCommunicate important feedback from customers internallyStay up-to-date and show interest in new and old products soldTenders: Prepare Tenders and complete and submit as required by salesStock Control Administrator Duties Supporting Sales Include:Processing purchase orders for local suppliers.Receiving deliveries from local suppliersReconciling delivery notes, Waybills with purchase ordersOrdering stock from internal branchesReceiving deliveries from internal branchesProcess Transfers from and to other branchesReconciling Transfers and waybills.Recording serial numbers where applicable.Manage Credit Note Authorisation for returns or paperwork corrections.Managing Monthly stock take and reconciliation of stock in all equipment stores.Stripped Procedure reconciliation of equipment, forwarding for authority and follow up with the technical department.Technical Interest Where Required Includes:To gain knowledge of basic installation technical requirements of equipment.Scheduling the Technical Job installations daily with the technical department to assist with the flow of work.To retrieve the site readiness confirmation from customers before installation.To process Sales Orders for extra requirements for machinery (i.e. frames, coin mechanisms, chemicals etc) that are sold with the machines.Manage the paperwork and computer records in an efficient manner in order to keep transparent records of technical requirements for each machine sale and customer.Debtors Clerk Administrator Duties To Support Sales Include:Ensuring Payment terms are adhered to by customers before release.Allocation of payments communicated to Head Office for reconciliation purposes.Communicate the payment terms to customer and facilitate credit applications to be authorised by Head Office.Assist head office to verify discrepancies and resolve clients' billing issues if necessaryFacilitate payment of invoices due by sending reminders and contacting clients before delivery or after depending on the arrangement – specific to payment arrangement and bank finance arrangements.Provide Customer Service:Prioritise answering phone calls and talking to customers regarding the company's products or services.Be willing to learn and become efficient by using customer service knowledge to handle difficult customers and make sure that each customer has a good experience.HOURS OF WORK:Working hours 8h00 to 16h30 Monday to Fridays.Lunch break: half an hour; two tea/smoke breaks (15min each) at 10h00 and 14h00.Overtime might be required for stock count at financial year ends in June and when deadlines must be met (tenders etc).The Company reserves the right to amend working days and hours.SALARY PACKAGE:Salary: To be based on experience and requirements.Probation Period: 3 months. Benefit/s only effective after successful completion of the 3-month period.Annual Leave/Holidays: You are entitled to 15 days leave per year.Medical Aid: This is a proposed benefit. We are currently on the Discovery Coastal/Classic Saver Plan, on a 50/50 basis. This benefit includes children up to the age of 21, after which 100% of the dependent's charges will be for the staff members account.Retirement Fund: This is a compulsory benefit – Company contribution of 5% and employee contribution of 2%.Retirement Age: The company's retirement age is Sixty (60) years of age.Bonus: Discretionary 13th cheque/bonus in December.OTHER REQUIREMENTS PREFERRED:High level of computer literacy on Microsoft OfficePreferably experience on SAP or similar financial package, but not essential.Valid drivers' licenceGood medical recordLong term commitmentBe able to work in a busy environment under pressure with deadlines to meet.DESIRED SKILLS:AdministrationDebtorsProject CoordinationSales SupportStock Control
#J-18808-Ljbffr
