Requirements: Matric5+ years' experience in Wholesale Internal SalesPrevious experience in a related sales position, retail or wholesale experience is strongly preferredProficiency in Microsoft Office and CRM softwareExcellent communication skills, both verbal and writtenGood organizational skills and the ability to multitaskExcellent phone and cold calling skillsExceptional customer service skillsStrong listening and sales skillsAbility to achieve targetsTeam player Key Responsibilities: Processing of sale orders timeously (Data validation/capturing)Process and manage Claims and Return of Material Authorization (RMA)Processing and managing of quotesMonitoring customer portals for new orders, claimsBack-order maintenance and liaising with stock updatesEnsure order corresponds with the ranging documentEnsure orders correspond with minimum order value guidelinesEnsure invoices are not issued for out-of-stock productsEnsure customers receive invoices via emailCapture all unavailable or out of stock itemsTrack order deliveries and rejectionsManaging queriesProvide support to the finance function in the organizationManage key operational reports and ascertain compliance with established key performance indicatorsMaintain customers, customer master files, and sales records up to dateSchedule order extensions with replenishment departmentCreate invoices and other customer-facing documentsCommunicate with relevant department buyers to prioritise certain orders or to plan opening orders for new stores or to assist with delivery date extensionsCustomer and sales support - pricing, stock holding, deliveries lead times, claims, returns, queries, MOVs, MOQs, rounding profileProvide support to Sales Manager, Key Accounts and other Sales Representatives How to apply: Follow the link to our jobseeker's page - https://measuredability.com/jobs-2/Search for the job title.Click apply to submit your CV.
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