To provide administrative, marketing and reporting support to the Reseller Business to contribute to the profitability of the business. Support the Reseller team with Forecast, supply monitoring and allocation communication to customers. Support of the team with Reseller business support activities such as event planning and execution, key account management co-ordination and general business support duties.
Who You Are You are a good communicator
You can build relationships with stakeholders
You can work under pressure
You are organized and task orientated
You understand diary management
You have a reputation for integrity and reliability
You can successfully hold crucial conversations
You have a high sense of service orientation
You have sound interpersonal skills
You execute tasks efficiently and at pace
What You will have done before Baseline: (HR to complete) NQF Level 5 or 5 years' experience in relevant field Admin support experience at Senior level Experience in Commercial Fuels or Reseller market SAP, BI & MS office Exciting Challenges You Might Face in The Role Involved in budget control and customer billings
Conduct Market Research to improve on Sales strategy
Assess Performance Tracking of the sales team.
Collaborate with various stakeholders [internal and external] to ensure that accurate data is timeously recorded
Provide support to Field Sales Specialists and contribute to the delivery of Sales plans
Travel locally on-site visits or for occasional meetings and training
Requirement to broaden the scope of work can happen on an ad-hoc basis.
Manage customer queries timeously by taking ownership, accountability, and responsibility to ensure customer satisfaction.
Extract SAP and BI reporting for business reporting, compliance and decision making.
Screening of customer prior to being added to the Sales Pipeline for Sales execution.
Confirming data purity of existing accounts and new accounts and update on the system to ensure accurate master data.
Manage the administration of on boarding a new customer and ensure every new customer receives an exceptional Engen Experience
Assist the Field Sales Specialist with administration of customer demand forecast and monitoring.
Implement supply management measures to ensure effective and fair supply
Assist in the Reseller Team and support teams with customer information regarding regulatory requirements.
Requirement to broaden the scope of work can happen on an ad-hoc basis.
Job Advert Closing Date: All job adverts close five days after date posted
Engen's approved Employment Equity plans and targets will be considered as part of the recruitment process. We welcome applications from people with disabilities. Let us know how we can accommodate you to participate in the recruitment process. The appointment will be made in line with Engen's Employment Equity Strategy.All applications must be submitted to the contact person/ numbers provided & in the manner requested.If not submitted by the closing date, your application will automatically not be considered.Engen does not guarantee that you will be called for an interview or appointed by virtue of your application.Engen reserves the right not to make an appointment.
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