Sales Account Representative

Job PurposeResponsible for the day-to-day Sales & Administration in the Sales Office.
Output: SalesGaining of Product Knowledge.Daily communication with Customers, to Retrieve orders according to availability.Coordinating logistics & supply according to customers expectation & timing.Driving volume and margin targets to meet company forecast and budget.Building insight into retail rate of sales on category to optimize sales volume and range assortment.Identify new Sales Opportunities.
Customer SatisfactionEnsuring that the optimal Service Levels are achieved.Channelling queries and complaints to the satisfaction of the clients.Feedback and follow-up on queries and complaints.