PURPOSE:To design, implement and deploy software for applications in the ERP (Financial or HRM or SCM) suite.
Analyze business requirements for projects, recommend enhancement for optimal performance and provide application support.
Functional Specialists will provide functional support to the abovementioned divisions and report into the ICT structure.
After implementation, ideally only system support should be provided by the ICT department and each division should have their own functional expertise to support their systems.AREAS OF RESPONSIBILITIES:The key performance areas of the role will focus on, but not limited to:CATEGORY KPAs1.
Functional system support• Provide functional support to end- users, at 2nd and 3rd line level.• Supporting and optimizing the System Functional platform area.• Provide specific support for month-end and year-end activities.• Provide on the job training to end user.Functional specific design and implementation• Plan, lead and actively participate in the design, configuration, and testing of the solution.• Write business requirement documents and other functional and technical documentations.• Identify functional gaps and provide corrective actions to meet the client's specifications.• Implementation of solutions to streamline business processes and workflows.• Work closely with business to unpack business requirements.System optimization• Work with Functional business process owners and relevant Functional stakeholders to translate business requirements to technology solutions.Prioritize and implement enhancements.• Plan and perform various tests (integration and system testing).• Work with business analysts and developers in converting the business solution into technical designs.• Identify functional gaps and provide corrective actions.
Projects• Actively participate in all IT projects forming part of the transformation agenda.• Lead the Finance stream during project implementation.• Ensure that project deliverables meet customer expectations.• Support project team in developing reports, tables, fields, data interfaces and application extensions.
Documentation• Create and manage appropriate documentation relating to creation of user manuals, FAQs, system changes, test scenarios, test conditions, test scripts, etc.• Ensure functional/technical specifications are aligned to the EA.MINIMUM REQUIREMENTS• B Degree/B Tech in Computer Sciences or IT• Functional SAGE Certification – Finance or Human Resource Management (HRM) or Supply Chain Management (SCM).• Minimum 8 years' experience in ERP implementation.