S37C Death Benefit Investigator page is loaded S37C Death Benefit Investigator Apply remote type Hybrid locations Pinelands time type Full time posted on Posted 2 Days Ago job requisition id JR-55313 Let's Write Africa's Story Together! Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.
Job Description
Job Description Summary
Attending to retirement fund death claims ito Section 37C of the Pension Funds Act (PF Act).
This role is responsible for the execution of the following technical – legal duties on behalf of the Trustees of the South African Retirement Annuity Fund (SARAF) or SuperFund Retirement Fund.
• Identify & trace dependants / nominees of the deceased member.
• Investigate the personal circumstances of these persons and allocate the death benefits under a delegation of decision-making power.
• Decide on the mode of payment.
This role requires expertise in all matters / laws relating to Section 37C of the Pension Funds Act. The individual applies this knowledge, skill & experience (acquired through specialization in this field over many years) in an operational environment through own efforts.Attends to the above duties in respect of all death claims received on policies/members owned by the Fund by:
Complying to the provisions of the Pension Funds Act and the Rules of the Fund.Ability to understand, interpret & apply various pieces of legislation to sets of facts. Probing skills & ability to interrogate information through professional interviews.Consistent compliant process execution through the exercise of discretion and sound judgment with regards to investigations and allocations of death benefits.Sound & defensible reasoning.Maintaining a tight case management audit trail in respect of all duties performed (which includes formal report compilation for each case).Consults with legal advisers & the liaison to the Death Claims Sub-committee regarding complex and technical-legal matters.Initiate coding of the death claim on the respective platforms and follow through with the S37C investigation.Ad hoc tasks.Minimum qualifications / experience required. MatricWorking knowledge of Old Mutual internal systems (Omunet, AWD, Craft, Compass, Chorus etc.) will be advantageous.At least 3 years' specialization in respect of Section 37C of the Pension Funds Act in terms of:Identification & investigation of dependants & nominees.Recommendation / decision – making in respect of death benefit allocations & mode of payment.Multiple vernacular languages are advantageous.Other requirements Sound consultation, collaboration & influencing skills.Disciplined planning / organizing skills & execution of duties.Sharp servicing of all claim stakeholders.Excellent verbal & written communication skills in this field.Detail focused, thorough, analytical, and diligent.Ability to withstand significant work pressure.Creative problem-solving skills.Excellent telephonic and written skills.High level of quality output (ability to check and qualify own work).Skills Education
Matriculation Certificate (Matric)Closing Date
18 June 2024The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question. Old Mutual Limited is pro-vaccination and encourages its workforce to be fully vaccinated against Covid-19. All prospective employees are required to disclose their vaccination status as part of the recruitment process. Please refer to the Old Mutual's Covid-19 vaccination policy for further detail. Kindly note that Old Mutual reserves the right to reinstate the requirement to vaccinate at any point if it is of the view that it is imperative to do so. The Old Mutual Story! About Us Old Mutual is a premium African financial services organisation that offers a broad spectrum of financial solutions to retail and corporate customers across key market segments in 14 countries. The lines of business include Life and Savings, Property and Casualty, Asset Management and Banking and Lending.
We are rooted in our purpose of Championing Mutually Positive Futures Every Day and believe that a great customer experience is anchored in a great employee experience.
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