Rural Management Consultant Pvt.Ltd | Chief Technical Officer- Edible Oil

• Reporting to the Managing Director and working as a key member, take a leadership role in building, implementing, and overseeing all of the Company's systems, processes, workflows, and procedures.
• Refine and implement Operations strategy including aspects such as area selection, product design and delivery, portfolio quality management, and communications.
• Responsible for the management of the overall quality and efficiency of operations.
• Ensure strategic objectives shaped at Executive Management level are translated into tactical business plans with mechanisms for key measurements in place to monitor progress.
• Manage departmental budgets including signing off of invoices and quotes within mandate, including all relevant cost control initiatives.
• Analyse effectiveness of processes and systems in use in general for operations and recommend corrective action or automation.
• Review performance against balanced scorecard components as prescribed by the Executive Management, discuss gaps, and agree on action plans to close gaps.
• Benchmark productivity of the department against industry standards and create measures to improve productivity.
• Handle customer complaints in terms of operations.
• Liaise with customers pertaining to customer requirements within Speciality Fats.
• Train the operations and maintenance team within Operations.
• Manage the quality team and provide training in terms of requirements pertaining to Operations.
Our client is a trusted name in oil and fat products in Southern Africa.

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