Objective of this Scope of WorkThe main purpose of the Change Consultant is to develop and implement end to end change management strategies and activities in alignment with client's change management approach.Scope of Services DefinitionThe scope will include but will not be limited to:Define own work plan and change management deliverables in alignment with the change approach and methodology in company.
The Change Consultant will also prioritise their own deliverables and work activities and align to the Change Practitioner, should a Change Practitioner be allocated to LGS and BBS project to:Deliver high-quality and relevant work which includes deliverables such as:project change management strategies or approach to a project initiative;communication plan;stakeholder analysis and management plan;sponsor/owner/leadership action plan;project change management risk register;project change management progress report/dashboard;coordinate actions linked to the systems training team, where applicable;collaborate with human resources change management where relevant and needed;Assessments and feedback at the appropriate times for example Impact Assessments, Readiness Assessments, adoption and utilisation assessmentswork plans/implementation plans for all of the above (collaborating with Change Practitioner as and when a Practitioner is appointed to LGS and BBS project).Build and sustain client relationships and understand potential impacts on key stakeholders.Manage the change component of projects and deliver on time, within budget and with requisite quality standards and uptake of the change initiative.Make a business impact by delivering results that leave a lasting effect or difference.Facilitate the adoption of new behaviours required to realise the benefit of change.Engage key stakeholders to better understand their vision of success and help them identify how they could contribute to the overall vision of success.Propose improvement to workflow and application of processes, where relevant.Work in collaboration with the Systems Training team, where applicable, and under the guidance of the Change Practitioner should the latter be appointed.Work to get vendors aligned and on board as part of the project team, where relevant and needed.Minimum qualification Required:A minimum of a B Degree in Human Sciences, Business or related at NQF level 7 OR equivalent; andA minimum of 3 - 5 years of job-related change management experienceThe following will be an added advantage.Agile exposureWorking in a programme or project experienceJob Related Knowledge and Skills Requirements:Industry, organisational and business awareness,Continuous improvementContinued learning and/or professional developmentProject compliance managementProject change managementProject planningDevelop, coordinate and/or facilitate trainingCommunication managementStakeholder managementProject reportingBehavioural Competencies:Conceptual thinkingEffective communicationFlexibilityDrive for resultsImpact and influenceService and stakeholder focusBuilding & maintaining relationshipsAnalysis and problem-solvingResiliencePlanning and organizingSystemic ThinkingFacilitation skillsQualifications/ Certification:A minimum of a B Degree in Human Sciences, Business or related at NQF level 7 OR equivalent; andChange management qualification or certification example Prosci, HCMBoK etc.Key deliverables:Project change management services on LGS and BBS project in alignment with deliverables as per the client change management methodology.
