A Medical Insurance Company based in Benoni is looking for a Revenue Supervisor who will supervise day-to-day functions of the Finance department and analyze data and reports.
Key Performance Areas
Report on stats
Maintain the smooth running of the department
Perform departmental administrative duties
Manage and Authorise
Collections Control
Key Tasks
Report on stats
Receive departmental stats
Daily, weekly and monthly stats reporting
Compile reporting
Verify stats
Responsible for sending stats to the Directors
Edit and run scripting of the Group Schemes Reports
Compile unpaids reports
Metric reporting
HR Leave reporting
Compile NBC group files (receive files from FTP)
Various and numerous adhoc requests (daily, weekly and monthly, consisting of Excel assistance and writing scripts for data extracts, etc)
Maintain the smooth running of the department
Maintain strict adherence to Policies and Procedures
Provide agents and/or service providers with feedback regarding claims progress
Assist with backlogs
Allocate workload
Monitor workload of agents
Liaise with departments regarding any claims-related queries
Conduct meetings
Perform cross-training within the department
Conduct monthly performance reviews
Conduct 'return to work' meetings
Monitor accuracy of reports and database information
Perform departmental administrative duties
Compile daily, weekly, monthly and ad hoc reports
Conduct spot checks on stats reports
Setup SOPs and process flows
Check biometric reports
Maintain up-to-date filing systems
Check and approve leave
Assist and facilitate audits
Manage and Authorise
Authorise receipt payments
Authorise reconcile payments
Resolve discrepancies
Authorise credit and debit notes
Manage and authorise statement/Bordereaux accuracy
Manage and authorise all payments to be received from employees at the agreed date
Manage and authorise all payments must be fully reconciled according to balancing employer payment schedule
Manage and authorise all creditors to be refunded before the next statement/Bordereaux date
Manage and authorise statements/Bordereaux to be delivered to employers at the agreed dates
Manage and authorise statements/Bordereaux to be accurate and reflect all received change requests
Manage and authorise arrears to be resolved monthly (overall portfolio arrears to remain under 1%)
Manage communication with groups
Manage the collections process, systems and relationships with service providers
Oversee strategic flow of the collections
Oversee revenue administrators and liaise with development
Assess tests and implement new or upgraded software and assist with strategic decisions on new systems
Essential Qualifications
Matric
Diploma OR Degree in maths, statistics, or computer science
MySQL qualification
Desirable Qualifications
BCOM Management or BCOM Accounting
Essential Experience
2 years analytical experience
Desirable Experience
5 years process flow experience
Knowledge and Skills
Excellent spelling skills
Excellent communication skills
Strong analytical skills
Good numerical skills
Critical thinker and doer
Attributes
Attention to detail
High levels of accuracy
High levels of confidentiality
Methodical
Self-motivated
Honest, hardworking and humble
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