Retirement Fund Administrator: Claims

The Retirement Fund Administrator is responsible for all the tasks identified to administer an active fund.Based on experience, the administrator will also assist the manager with checking of reports and specific additional tasks as identified by the manager.Duties and ResponsibilitiesCalculation and payment of all claims i.e. withdrawals, retirements, and deaths.Monthly updating and full reconciliation of Funds.Monthly payment of fees, risk benefits, etc.Monthly updating of accounting transactions.Monitoring risk benefit providers in terms of underwriting requirements.Preparation for year-end audits.Compliance with fund rules and legislative requirements.Preparation of data for monthly unit price calculations.Prepare member quotes where necessary.Assist team members as required.Recording and archiving claims on completion thereof.Build and maintain a good relationship with all the relevant departments within a client, including the human resource and payroll departments.All the above items should be adhered to within the scope of the service level agreement.Additional TasksYour task can at any point change to be specialized or multi-tasked. Based on your experience, you might be asked to do the following tasks:Checking and processing of specific steps in the claims process as identified.First check for contribution reconciliations.Checking of daily risk reports and engaging with staff members.QualificationsMatric/Grade 12Relevant Tertiary qualification or working towards one.ExperienceAt least 1 – 3 years' experience in the financial industry.Experience working on Microsoft applications.Experience in client services and dealing with people.Experience in working in a team.Experience in a checking role will be an advantage (based on years of service).SkillsComputer SkillsCo-ordination SkillsInterpersonal SkillsTime ManagementProblem Solving SkillsVerbal and Written Communication SkillsAble to work independently and with othersStrong level of responsibilityAttention to detail and high level of accuracy while working under pressureThe NMG SA Group of Companies are authorised financial service providers t/a NMG Benefits.
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