Retail Travel Specialist

Inbound Tour Company is looking for an experienced Retail Travel Specialist. This role is based in Sandton.Experience required:Minimum of 3 5 years of previous inbound tour consulting experience requiredTourplan advantageousWETUGood understanding of terms and conditions, product knowledge, third-party destinationsUnderstanding of travel industry channelsA passion for delivering service excellenceA good knowledge of South Africa, Southern and East AfricaDuties include:Creative planning and designing of itinerariesManaging the reservations process for bookings in a manner that ensures guest budget is achievedHandling of bookings from quote to finalising, invoicing and travel documentsConsistent and clear communication with agents, sales teams, preferred supplier partners and colleaguesEmergency duty will be on a rotational basis Working hours early and late shift on a weekly rotational basisCalm and professional manner of servicing agents and guestsProactive selling of products and services ensuring the best possible safari for the guests