Retail Store ManagerLocation: Durban, South AfricaSalary: ZAR 200000 - 300000Be among the first applicants.
Posted 7 days ago.SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine.
Applying for a job at PUMA is easy.
Simply click APPLY ONLINE and follow the steps to upload your application.Your TalentNational Senior CertificateThree to four years of management experience in a customer service-oriented retail environment (preferably apparel/footwear) with a results-driven track recordProven ability to exceed sales while meeting payroll goals, demonstrated ability to identify, hire, train, develop and retain top talent Managers as well as teams, ability to reason through complex issues, effective communication skills, and ability to present information to large groups.Strong interpersonal, communication, and motivational skillsStrong organizational and time management skillsCommercial acumenPC skills, MS-Office Knowledge, Outlook, InternetYour MissionThe Retail Store Manager will be responsible for strategically managing and promoting sales culture within a Retail Store to achieve or exceed sales, KPIs, and profitability goals to position PUMA to be the Fastest Sports Brand in the world.Ensure the Store consistently achieves or exceeds sales, KPIs, and profitability goals through effective planning, expense control, sales, and service.Guarantee consistently high standards of customer experience within the Store in accordance with PUMA's Brand Values and service standards.Responsible for recruitment, training, development, and succession of high-performing, results-driven Associates and Management.Prepare and administer timely and accurate performance appraisals for each member of the store team.Hold each team member accountable to meeting/exceeding company expectations through productivity conversations, coaching, performance recognition, and action notices as necessary.Spend 85% of working time on the sales floor engaging with consumers, selling, and coaching employees.Ensure training programs, both Domestic and Global, are successfully completed to drive results within the store.Communicate and provide feedback to the Area Manager.Implement, manage, and monitor Loss Prevention education, training, and awareness programs.Responsible for execution and processing of both incoming and outgoing merchandise.Ensure Loss Prevention and Operational compliance within the store.Achieve or exceed all Inventory and Shrink goals; oversee and manage Physical Inventory counts.Participate in new store openings and/or store closings; travel may be required.Attend Store Manager Meetings as well as all offsite training and position-related meetings as required by the Area Manager; travel may be required.Accurately process sales, exchange, and refund transactions at the cash desk, ensuring proper operation of the POS system and adherence to the Associate Discount Policy & Procedure.Ensure execution and maintenance of all Visual Guidelines and guarantee the visual presentation of the Store meets or exceeds PUMA standards.Maintain the physical condition of the Store according to relevant guidelines and communicate maintenance needs in a timely manner.Comply with all Policies & Procedures, operational core competencies, and key accountabilities.Execute all requirements necessary to maintain a safe and compliant working environment for all Store Associates and Customers.PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability.
Equality for all is one of the core principles at PUMA, and we do not tolerate any form of harassment or discrimination.
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