Job Specification: Retail Store Sales Manager Job Title: Retail Store Sales Manager Location: Constantia, South Africa Salary: R25,000 per month Job Purpose: To lead and manage the retail store in Constantia, ensuring exceptional customer service, sales performance, and brand representation.
The successful candidate will be a stylish, confident, and extroverted individual with a passion for luxury retail and a proven track record in driving sales and building customer relationships.
Key Responsibilities: Sales Management: Achieve and exceed monthly and annual sales targets.
Develop and implement effective sales strategies and tactics to drive revenue.
Analyze sales data and identify growth opportunities.
Coach and motivate the sales team to maximize individual and team performance.
Ensure adherence to sales policies and procedures.
Customer Service: Provide exceptional customer service experiences that exceed expectations.
Foster a customer-centric culture within the team.
Resolve customer complaints and issues in a timely and professional manner.
Build strong relationships with loyal customers.
Team Management: Recruit, hire, and train a high-performing sales team.
Develop and implement performance management systems.
Provide ongoing coaching, mentoring, and development opportunities.
Manage team performance and address any issues promptly.
Store Operations: Ensure the efficient and smooth operation of the store.
Manage inventory levels and stock control.
Maintain a clean and organized store environment.
Adhere to company policies and procedures.
Brand Representation: Represent the brand's values and image.
Ensure consistent brand execution throughout the store.
Stay up-to-date on industry trends and competitor activity.
Qualifications and Experience: Proven experience as a Retail Store Manager in a high-end luxury brand.
Strong sales and customer service skills.
Excellent leadership and team management abilities.
Strong communication and interpersonal skills.
Ability to work under pressure and meet deadlines.
Passion for fashion and luxury retail.
Skills and Competencies: Results-oriented and driven to achieve goals.
Excellent organizational and time management skills.
Problem-solving and decision-making abilities.
Attention to detail.
Flexibility and adaptability.
Desired Qualities: Stylish, hip, and funky personality.
Passion for providing exceptional customer service.
Strong understanding of luxury retail trends and consumer behavior.
Ability to build strong relationships with customers and team members.
If you are a dynamic and results-driven individual who is passionate about luxury retail, we encourage you to apply for this exciting opportunity.