Key responsibilities & duties:Retail Sales Manager will supervise and co-ordinate the day-to-day activities of customer service, staff, stock and inventory workers, cashiers, and sales associates of the entire retail store.
The aim of any Retail Manager is to maximize profits while minimizing costs.
Retail Sales Manager will interview and hire employees, direct training, and conduct performance evaluations.
Additional job duties include setting work schedules and assigning job duties for efficiency.
The Retail sales manager will also provide customer service, which can include answering questions or responding to customer complaints.
In managing the business, retail sales managers may track inventory, place merchandise orders, monitor sales, signing off cash drawers' reconciliations and receipts, and inspect the store to adjust product displays.
The Retail Sales Manager will ensure promotions are run accurately and to the Company's standards.
They make sure that staff are all working towards the target for the day and that excellent customer care standards are always met.Managing and motivating a team to increase sales and ensure efficiencyManaging stock levels and making key decisions about stock controlAnalysing sales figures and forecasting future salesAnalysing and interpreting trends to facilitate planningUsing information technology to record sales figures, for data analysis and forward planningDealing with staffing issues such as interviewing potential staff, conducting appraisals and performance reviews, as well as providing or organising training and developmentEnsuring standards for quality, customer service and health and safety are met, resolving health and safety, security issuesResponding to customer complaints and commentsPromoting the organisation locally by liaising with local schools, organising special promotions, displays, events, open days, and weekly advertising in our local newspaperAttending and chairing meetings; sales meetings, H&S and security meetingsUpdating colleagues on business performance, new initiatives and other pertinent issuesTouring the sales floor regularly, talking to colleagues and customers and identifying or resolving urgent issuesMaintaining awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring what local competitors are doingInitiating changes to improve the businessOpen and close of the retail storeMinimum requirements: Syspro experience requiredUnderstanding of Retail processes and proceduresCandidate must have at least 4-5 years' experience in Retail SalesMust have previous Retail Management experience – at least 2-3 years' experience requiredCandidate must have the relevant experience and knowledge in the Industrial Hardware, Steel & Fluid Control IndustriesCandidate must have a vibrant personality, extrovertStrategic thinking and planningManagerial skills requiredMust be able to work in a pressurized environmentMust have a strong personality and be able to lead and manage a team effectivelyComputer Literate