Food Store Manager - Retail - RustenburgAs our Company expands, we are looking to hire a Food Store Manager for our Retail Stores!The purpose of the role is for the Food Store Manager to provide oversight, lead all operations of the store, and ensure that the store functions smoothly while optimizing profits.QUALIFICATIONSGrade 12 (Requirement)Diploma/Degree in Retail or Business or related qualification will be advantageousEXPERIENCEMinimum of 5 years' experience working in a retail environment, ideally in a supervisory or leadership level.KNOWLEDGE REQUIREDPrior knowledge and experience in management of Inventory/stock, buying, staff, products merchandising, costs, and profitability of the store.Knowledge of stock management systems like ERP, Meat matrix, etc.Knowledge and understanding of the FMCG environment and related legislation.Management of perishable products with short shelf life especially in the meat industry.Basic understanding of retail consumer behaviour and purchasing trends.Basic understanding of the retail and meat market.SKILLS REQUIREDExcellent verbal and written communication skills.Proficient in MS Office Suite.Analytical skills.Basic understanding of income statements, cash flows, stock management reporting, and all basic financial systems.Excellent interpersonal skills and ability to communicate effectively.Exceptional customer service and people management skills.Energetic and self-starter.KEY PERFORMANCE AREAS (KPA'S) JOB ACTIVITIESStock ManagementStock Ordering: Place orders with factories and other suppliers, follow up on orders, manage deliveries, delivery dates, and stock upon arrival, manage stock order volumes.Stock Receiving: Receive ordered stock, report delivery shortfalls and damages, follow up on non-received stock, capture received stock on Meat Matrix.Stock Controlling: Daily stock levels reporting, run stock depletion reports, balance off with stock receiving, manage stock levels threshold, manage stock shrinkage, housekeeping, maintain high level of HACCP standards, observe OHSA hazards.Employee ManagementEmployee Recruitment, onboarding and induction of new employees, training and development, employee relations, performance management, employee wellness, and motivation.Store OrganisationDisplay of products on the shelf, create attractive displays, manage non-moving items, re-arrangement of store shelves.Cash ManagementManage daily cash ups, minimise cash losses, manage cash movement, manage safety of cash, secure and lock the safe.Customer ServiceDeliver excellent service, create a store that meets local needs, manage and analyse customer complaints, respond to customer feedback.System AdministrationManage staff clocking via ERS, maintain Meat Matrix, manage CCTV cameras, ensure availability of physical security guards, manage the alarm system.
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