Summary To lead retail operations within South Africa according to the purpose, vision and values whilst driving retail priorities, maximizing efficiencies and ensuring consistent, Brand-aligned customer experience across the country Purpose, Values, Culture Communicate business purpose and values Develop, communicate and drive Retail strategies and operational goals Ensure that all store people have a clear and consistent focus Drive consistent, Brand- aligned customer satisfaction Retail & E-com Operations Master RFID checks, reports & scans to ensure compliance of process & accurate reporting Ensure that facilities, equipment, tools, systems, security and physical environment are conducive to optimum performance Develop individualised stockroom management plans to assist in reduction of losses & improvements in effeciency Ensure that stores SOP's are well and consistently communicated Facilitate appropriate technical/ functional training Ensure that Store/ Area managers have the required tools to manage stock well Facilitate effective engagement between stores and HO Ensure that the disaster recovery plan is regularly refreshed and communicated as appropriate Ensure that the necessary OHS regulations are adhered to Effective management & reporting of online returns Develop, update & submit weekly & monthly reports as required People Talent management & succession planning Drive in-store training programme to build front-line capability Monitor the application of the 'HR Value Chain' & adherence to people related SOP's Develop, update & submit weekly and monthly reports as required Financial Develop, update & drive stockloss management plan Develop & Submit weekly and monthly reports as required Ensure that the relevant regulatory/ statutory requirements are adhered to e.g. VAT, Employee PAYE Requirements Grade 12 Relevant Tertiary qualification advantageous 3 - 5 years relevant experience Experience in the sports retail industry Advanced excel skills required Proven track record exceeding KPI and sales targets Valid drivers license and own vehicle Business and commercial acumen Ability to inspire, optimistic and positive energy Capacity to collaborate, integrate & facilitate teamwork Self-monitoring, personal management, self discipline Learning agility & adaptability Resilience Patience, endurance & tenacity Sense of personal accountability & internal locus of control Assertive and warm Any other reasonable and lawful ad hoc tasks or duties that may be required from time to time Perks & Benefits You get to work for a rapidly expanding distributor with aspirational brands Gym & Shower facilities Personal Trainer Yoga Pension Fund Medical aid with Gap cover Staff Allocation (R12 000 Retail Value per annum). Staff discount (50% off for you and your family across all the brands within the group) Healthy Lunch subsidy Company performance incentive scheme Long-service incentives Holistic Employee Wellness programme The group prides itself in its effort to drive continuous employee engagement activities to enable a connected culture. Should you not be contacted regarding this position within 3 weeks from the closing date, please regard your application as unsuccessful.