Introduction
Momentum, a financial services provider of choice since 1966, known for its entrepreneurial spirit and innovative culture is committed to wealth creation and preservation, insurance, and income protection for all our clients. We do this through our understanding of the retail insurance, savings, and investment markets in SA.
Role Purpose
The Retail Business Consultant crafts and sustains meaningful partnerships with IFAs to promote Momentum solutions, thereby assisting to grow the advisor's business and achieve the MDS sales target and grow the Momentum Footprint.
Requirements
Qualifications:
3-year tertiary qualification or willingness to study towards the degree
Experience:
1 to 3 years relevant sales and communication experience.
Experience in Momentum products is an advantage.
Duties & Responsibilities
Drive continuous and consistent engagement with the IFA and the practice (Engage):
Understand the targeted IFA that we are focusing on. Ensure that no barriers hinder a partnership. Understands the competitor environment and the landscape in which we operate. Understand the needs of the IFA and match the value proposition.
Visibility creates a deep understanding of support and establishes the basis for relationships. Handle any query given to them with excellence and provide feedback to IFA. Develop great reasons to visit the IFA.
Proactively support IFAs to move from non-active supporters to active supporters, to ambassadors by visiting each IFA and IFA office based on a defined plan and delivering a product promoting message. Analyse, monitor and/or increase prescribed weekly activities to exceed sales targets.
Engage every targeted Risk and Saving IFA in a structured, professional and effective manner.
Form long-lasting, deep, and meaningful relationships with the IFA.
Develop IFA retention strategies that focus on engagements that encourage IFAs to keep their books with us.
Encourage and promote connection to the brand and digital way of work.
Mobilise support by being visibly excited and ignited about Momentum (Enthuse):
Show IFAs the best way to work with us. Ensure IFAs adopt the Digital way of work.
Ensure long-lasting, deep, and meaningful relationships with the IFA.
Up the value and contribute insights, new critical knowledge and understanding delivered to IFAs that will enable sales (Educate):
Foster the perception among IFAs that Momentum is a thought leader. Be the IFA's primary source of information within Momentum.
Deliver accountability, innovation, excellence, and influence in your business dealings to enable better Financial planning and advice outcomes.
Advice-led coaching competence of the IFA influence through coaching and learning.
Continuously develop own expertise in terms of professional, industry and legislation knowledge.
Contribute to continuous innovation through the development, sharing and implementation of new ideas.
Ensure IFAs are consistently informed and engaged through coaching and regular interactions including, but not limited to, the impact of regulation on the IFA practice, financial planning professional, industry and legislation knowledge.
Contribute and enable IFAs to increase own production and enable better financial planning and advice outcomes (Empower/ Enable):
Have a very good understanding of the strengths, vulnerabilities, risks, and opportunities of the IFA practice and cultivate Momentum as the business partner of choice that leads Advice-led.
Achieve and/or exceed the minimum input targets.
Achieve and/or exceed the minimum productive IFAs required.
Ensure Production/Business retention & growth of IFAs' business.
Factors to Consider:
Willing to work on a commission-based structure with high performance matching pay.
Willing to travel to the IFA (Car and driver's license) with flexibility to arrange your diary.
Competencies
Working with people: Shows respect for the views and contributions of other team members; shows empathy; listens, supports and cares for others; consults others and shares information and expertise with them; builds team spirit and reconciles conflict; adapts to the team and fits in well.
Relating and Networking: Easily establishes good relationships with customers and staff; relates well to people at all levels; builds wide and effective networks of contacts; uses humour appropriately to bring warmth to relationships with others.
Persuading and Influencing: Gains clear agreement and commitment from others by persuading, convincing and negotiating; makes effective use of political processes to influence and persuade others; promotes ideas on behalf of oneself or others; makes a strong personal impact on others; takes care to manage one's impression on others.
Delivering Results and Meeting Customer Expectations: Focuses on customer needs and satisfaction; sets high standards for quality and quantity; monitors and maintains quality and productivity; works in a systematic, methodical, and orderly way; consistently achieves project goals.
Adapting and Responding to Change: Adapts to changing circumstances; tolerates ambiguity; accepts new ideas and change initiatives; adapts interpersonal style to suit different people or situations; shows an interest in new experiences.
Coping with Pressures and Setbacks: Maintains a positive outlook at work; works productively in a pressurized environment; keeps emotions under control during difficult situations; handles criticism well and learns from it; balances the demands of a work life and a personal life.
Achieving Personal Work Goals and Objectives: Accepts and tackles demanding goals with enthusiasm; works hard and puts in longer hours when it is necessary; seeks progression to roles of increased responsibility and influence; identifies own development needs and makes use of developmental or training opportunities.
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