Area ManagerLuxury Retail industryCape TownOur client a leader in the luxury retail industry is looking for an Area Manager to join their Cape Town region.
We are looking for a candidate that has experience gained in a luxury brand environment.
This role involves a combination of strategic planning, leadership, and hands-on management to ensure that each location meets its sales targets, operational goals, and customer service standards.
An Area Manager plays a critical role in driving the success of the company's operations within their designated region, ensuring that each store operates efficiently, meets its goals, and provides an outstanding customer experience.Essential duties and responsibilities:Sales Strategy and Performance Monitoring:Strategically monitor the sales performance of all stores within your area.Analyse weekly and monthly sales reports to identify trends and opportunities.Collaborate with store managers to develop action plans for achieving targets.Implement effective sales strategies to enhance revenue and meet objectives.Workforce Planning and HR Support:Develop staffing schedules that align with budgetary considerations and demand fluctuations.Provide support to store managers in HR-related matters, including recruitment, scheduling and discipline.Foster a positive work environment by promoting employee development and engagement.Operational Excellence:Act as a point of contact for store managers in handling operational challenges and resolving issues promptly.Ensure that stores operate in compliance with company policies, protocols, and guidelines.Oversee store maintenance activities, escalating critical issues for timely resolution.Compliance and Auditing:Conduct compliance assessments of stores, particularly focusing on banking, cash management, and cash-based activities.Collaborate with Human Resources to ensure thorough and clear DOL (Department of Labor) store audits.Uphold Health & Safety protocols to ensure the well-being of both employees and customers.Brand Consistency:Maintain a consistent and distinctive Brand look and feel across all stores.Collaborate with Visual Managers to ensure that the brand's visual merchandising guidelines are adhered to.Industry Awareness and Adaptation:Stay up to date with industry trends, best practices, and technological advancements in retail management.Adapt strategies to align with changing market conditions and consumer preferences.Desired experience & qualifications:3 – 5 years' experience in the Retail SectorNational Diploma: Retail Management/Business ManagementProven experience in retail management, preferably in a multi-store environment.Strong leadership and team-building skills.Excellent communication and interpersonal skills.Ability to analyze data, make strategic decisions, and solve problems effectively.Flexibility to travel frequently within the regionAbility to work in a dynamic environment and be results/deadline drivenMeticulous and diligentMust have a valid RSA driver's license and own vehicle