Fancourt, South Africa's premier golfing, leisure and lifestyle destination, is situated in George in the heart of the Garden Route.An exciting career opportunity is available for an experienced and motivated Restaurant Manager to manage our Club Lounge Restaurant and bar, Halfway Houses on the golf courses, and Room Service.In your capacity as Restaurant Manager, you will be responsible for the overall quality of the service and dining experience of the Club Lounge, Members Lounge, Room Service, and Halfway Houses. Your role will include a wide variety of duties (planning, preparation, staffing, stock control, service standards, training, etc.).The position requires someone who is organised, professional, and most importantly, a strong and accountable leader.We consider the following as essential:Qualifications:Valid driver's licenseGrade 12Formal tertiary Hospitality Management qualification (minimum NQF5)Experience & Knowledge:Minimum of 3 years' experience in a leadership/management roleMinimum of 3 years' experience in people development and training, diversity management, and related personnel management efficiencies; plus a working knowledge of current labour and other relevant legislationExperience with expense budgets, processes, and controls (with exposure to annual budgeting and strategic planning)Knowledge of principles and processes for providing customer and personal services, e.g. customer needs assessment, meeting quality standards for services, and evaluation of customer satisfactionKnowledge of business and management principles involved in strategic planning, resource allocation, human resources modelling, leadership technique, production methods, and coordination of people and resourcesMust be computer literate in normal MS Office packagesSkills & Abilities:Strong leadership and interpersonal skillsEffective communicator (active listening, social perceptiveness, effectively conveying information – verbally and in written form)Effective coaching and mentoring skills; effective as a teacher, developer, and motivator of peopleResults orientated / taking ownership - effective at monitoring performance of yourself, other individuals, or elements impacting on the work, to make improvements or take corrective action pro-activelyCritical thinking (logical problem solving)Mathematical reasoning abilityTime management / can plan and prioritiseActive Learning — Understanding the implications of new information for both current and future problem-solving and decision-makingWe are looking for candidates who have their own accommodation in George/surrounds, who are prepared to work weekends, public holidays, and shifts, and who are fit and able to carry out the normal responsibilities attached to this role.If you believe you have suitable experience and qualifications, please apply online.Application Process:Closing date: 24 October 2024How to apply: You can apply online at https://www.fancourt.co.za/careers-job-listing/PLEASE NOTE: The Company's Employment Equity Plan will be taken into consideration with all appointments. Should you not be contacted within two weeks of the closing date, please consider your application as unsuccessful.
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