Reservations Consultant

Job title : Reservations Consultant
Job Location : KwaZulu-Natal,

Deadline : December 27, 2024

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Key Performance Areas: Commit to The Beekman Way (an internal Group programme to work together cohesively and towards a common goal, focusing on the customer by going out of one's way to meet customer needs). Attend to client queries & reservations in accordance within SLA metrics, including but not limited to: Query turnaround time Customer service survey Production Achieve targets as provided by department manager. Perform additional duties as assigned, including but not limited to general client queries.
Position Requirements: Matric with 2 years relevant Call Centre experience Experience working in sales or customer service, preferably in the hospitality or travel industry Excellent written and verbal communication skills in English Multi-tasking and time-management skills, with the ability to prioritize tasks Ability to work under pressure

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