Reservationist

You will excel in this role if you have excellent organisation and time management skills with a friendly disposition.
Exceptional guest relation skills, willingness to go the extra mile and attention to detail will result in success within this role.
Experience and skills:Protel experience would be advantageousProficient in use of Word/Excel/OutlookGood administrative skillsGood communication skills, verbal and writtenKnowledge of Franschhoek and surrounding areas would be advantageousAbility to work well under pressurreInherent Requirements: Previous reservations experience essentialGood understanding of all departments within a hotelDetail orientatedGuest satisfaction must be a natural focus pointPreference will be given to candidates from Franschhoek and neighbouring areasMain Responsibilities: Taking reservationsConcierge dutiesFinancial follow ups and proceduresBe able to review the entire guest journey