Reservationist | Bela Bela | Private Game Lodge

Reservationist | Bela Bela | Private Game Lodge
We are looking for experienced RESERVATIONIST | RECEPTIONIST to join the team of a well-known, private game lodge located in Bela Bela region.
Requirements:

Minimum 3 years of experience in Lodge Reservations and Reception duties within the hospitality industry
Planning, executing, monitoring and reporting skills
Bilingual in English and Afrikaans
Computer skills – Innkeeper, Microsoft Office
Solid interpersonal skills
Prepared to go the extra mile

Responsibilities

Ensure maximum unit occupancy on available rental units
Run specials to maximise revenue income
Update and maintain the rentals waiting list, payments, bookings, in order to provide updated information for the weekly arrivals
Respond to all rental queries in a timely manner
Follow up on rentals made and cancel bookings that did not pay within the prescribed time
Ensure rental units available are recorded on the reservations system
Daily allocation of rental payments received from online reservation booking platforms as well as any card/EFT payments
Prepare yearly rental rates
Prepare and submit weekly and monthly reports
Ensure rental rates are updated on all online reservation platforms
Ensure company information is correctly advertised and updated on online reservation platforms
Ensure weekly and monthly rental targets are met
Prepare yearly timeshare weekly calendar
Sort out any double bookings as and when they arise
Assist Reception office in daily duties, guest service, check-in and check-outs, daily cash-up and any administration work that will be required.

Benefits:

Salary market related and the package will be based on experience
This is a live-in position – single occupancy accommodation (meals excluded)

Start date: ASAP
To apply for Reservationist | Bela Bela | Private Game Lodge, please send your CV in WORD document WITH UP-TO-DATE EMPLOYMENT HISTORY AND A FULL-LENGTH PHOTO INSERTED ON THE CV.
We appreciate all applications. However, only shortlisted candidates will be contacted for further assessment, within 10 working days of the application.
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