Reservation Associate

Company Description"Why work for Accor?We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"Job DescriptionEnsure that reservations requests are answered promptly and politely and that complete details are recorded as per standard procedure.Handle all incoming enquiries efficiently and effectively, converting them into bookings.Responsible for ensuring that all reservation filing and correspondence is carried out daily.Handle enquiries promptly and efficiently with the overall objective of maximizing sales and room occupancy rates.QualificationsGuest-focused personality is essential.Prior experience working with Opera or a related system is an asset.Strong interpersonal and problem-solving abilities.Fluency in English; additional languages are a plus.
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