Sales Agent Position at USA Global Marketing USA Global Marketing is seeking a Sales Agent to join our team. The ideal candidate will have excellent communication skills and a passion for assisting customers. Must have 2-5 years experience in a contact centre environment with sales and customer service background.
Duties: Respond to customer inquiries via phone, email, and chat. Provide information about products and services. Resolve customer complaints in a professional manner. Collection of past due balances and collections in general. Conduct outbound calls for follow-ups and collections. Upsell products and services to increase sales. Compensation: Basic salary, plus weekly commissions and bonuses. Salary: Weekly payments.
Requirements (Please read carefully before applying): Fluent and well-spoken in English (MUST). Strong communication skills to interact effectively with customers. Ability to analyze customer needs and recommend appropriate solutions. Experience in data entry and maintaining customer records accurately. Prior experience in sales or customer service is preferred. Multilingual abilities are advantageous for serving diverse customer bases. Must have a minimum of 3 years recent Customer Service experience in a call centre environment. Must have no other jobs/studies/exams to finish off. Laptop or PC Operating System Windows 11 or higher with a 64bit processor and 8GB RAM (No tablets or cellular devices). Computer literate. Fibre connection with a minimum upload and download speed of 50mbps. Headset USB 2.0 connection (No Bluetooth or Aux headsets). Smartphone with WhatsApp essential. Lan/Ethernet cable (plugged into Fibre router and computer for a stable connection). Backup power for your router and PC in case of a power outage (e.g., a UPS (Uninterrupted power supply) or a Generator; MUST last 4-8 hours). MUST have a working camera for remote meetings. All requirements must be met in order for your application to be successful. Please only apply if you have all of the equipment needed and relevant years of experience (3 years in Customer service and call centre industry).
Please apply on the link provided below: Apply Here Kind regards,
USA Global Marketing
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