Relocation Service Consultant / Document SpecialistWe are currently seeking a highly motivated, experienced Relocation Service Consultant / Document Specialist to join our team in Cape Town, South Africa.World Access Immigration is a leading Immigration firm facilitating Visas for Canada and Australia. We provide specialized facilitation in migration to foreign countries, advisory services, and other immigration-related services in order to help the larger community.Duties & ResponsibilitiesManage electronic document management system as well as hard copy records as per company system.Ensure all documentation is controlled in accordance with the company's procedures for document control.Process, control and administer incoming and outgoing documents (correspondences, submittals, etc.).Upload and distribute documents to relevant parties in accordance with the document distribution matrix workflow.Maintain and update logs to ensure accurate status of submissions.Prepare necessary data reports for various parties in a timely and accurate manner.Coordinate with consultants and clients to send and receive various documents, submittals, and other outstanding issues.Maintain polite and professional communication via phone, e-mail, and mail.Follow up and expedite priority items with relevant managers, consultants, and clients.Drive improvement to document control processes and procedures.Desired Experience & QualificationDiploma or Degree in Business Administration or related qualification from an accredited institution.At least 2 years related work experience.Must have exceptional English capabilities.Must have excellent documentation skills.Must have digital dictation, secretarial, and data capturing experience.Typing speed of at least 50 wpm and proficient in both audio and copy typing.Proficient user of Word, PowerPoint, and Excel.Ability to manage a heavy workload, with close attention to detail.
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