Job Title: Relationship Manager: RRB (Pipeline)Location: Polokwane and Surrounding Areas, LimpopoJob Purpose: To acquire and deliver banking solutions to the high value client segment (i.e. SBS; Professional/ Financially affluent) by providing great client experiences and understanding client business and household banking needs.Job Responsibilities:Acquire and deliver banking solutions to the high value client segment.Improve client service through delivering relevant products and services according to client needs.Maintain and build a portfolio of high value, and complex clients.Unearth client sales/solution opportunities and execute on these opportunities.Undertake thorough needs analysis across all clients' spheres of financial influence.Respond within agreed timelines to tasks and responsibilities.Build and maintain effective professional relationships with high value clients.Deliver banking solutions that meet client needs.Understand client's business, personal and household needs.Build sound and sustainable client relationships.Proactively engage clients in a relevant manner.Collaborate with specialists to cross-sell and create value-based solutions.Ensure compliance with risk standards, policies, and procedures.Facilitate clients' compliance correctness in line with standards.Identify and resolve work-related obstacles and problems.Contribute to the improvement of policies and procedures.Understand the bank's risk and credit policy and manage client expectations.Support the achievement of business strategy and objectives.Identify training courses and career progression for self.Share knowledge and industry trends with team and stakeholders.Participate and support corporate responsibility initiatives.Seek opportunities to improve business processes and systems.Minimum Experience Level:4-5 years' Relationship management experience in the financial sector.2 years' Relationship Banker experience.2-3 years' experience in Business Acquisition.Experience in Sales and Deal Origination related to a Corporate Client Portfolio is advantageous.Requirements:NQF Level 5 or Higher in a Financial or Business-related field.Matric / Grade 12 / National Senior Certificate.Post-Grad Degree in Financial/Business Management is an advantage.Valid driver's license and own reliable transport.Technical / Professional Knowledge:Microsoft Office.Interpersonal Skills/Client Relationship.Business writing.Relevant regulatory knowledge.Data analysis.Business Acumen.Principles of financial management.Governance, Risk and Controls.
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