Primary Purpose
To generate revenue for Bidvest Bank by sourcing new clients and proactively managing the account to maximize profitability. To grow and retain a portfolio of high value banking relationships by performing proactive value adding partnership, by providing banking solutions and services to maintain and grow existing customer base. To develop and maintain a portfolio of important revenue generating client relationships within the defined affluent market segment.
Minimum Requirements
Mandarin Speaking
Qualifications
Matric
NQF5 - National Diploma
Finance/Certificate in Banking
FAIS RE5 Completed within allocated timelines as prescribed by FSCA
Recognized as per FSCA Relevant Financial qualification
Experience
2 years of Previous Business Banking and Relationship Management Sales experience, with exposure to financial services
Competencies
Knowledge
Sound understanding of business banking sales
Customer relationship Management
Good knowledge of sales and service principles
Technical
Negotiating skills
Presentation skills
Good Communication Skills
Networking ability
Ability to sell
Personal
Own vehicle and valid driver's license
Business Acumen
Attention to detail
Time management (planning skills)
Teamwork
Self-motivated
Resilient
Duties and Responsibilities
FINANCE
Sales
To proactively cold call and find new clients for Bidvest to meet the monthly revenue target
To educate and promote Bidvest Bank's full product offering to clients to maximize the revenue that can be generated
Manage the profit margins through providing clients with comparative information on rates and obtaining the best rates for specific banking products
Track, control and influence sales activities with the specific aim to increase sales efficiencies of the team.
Actively grow the client base by agreed target of new acquisitions a month in order to achieve the sales target
Portfolio Management
Monitor, track and report on sales activity on a periodic basis and ensure action is taken to meet sales targets.
Identify opportunities for cross-selling and referrals to other product lines through developing a good understanding of client needs
New revenue opportunities are identified and customer feedback on product
Risk Management
Comply with governance in terms of legislative and audit requirements
Understand clients' risk profile and balance for individual clients by optimizing product mix
CLIENT CENTRICITY
Client Service
Correctly anticipate and interpret the clients' business requirements to get them to bank with Bidvest Bank, sell the right product to the right client, and close deals
Provide relevant timeous solutions to the client through researching the client's business in relation to the current economic climate and educating the client on Bidvest's products
Provide excellent service that will result in client referrals and new business
Take on the role as the primary point of contact for the client, ensuring excellent service levels and quality to clients to ensure retention and a long-term working relationship
Continuous face-to-face and telephonic interaction with clients to pre-empt and proactively address their needs
Assist the client with innovative ways to gain maximum benefit from the products, e.g., offering the right product at the right time
Proactively manage the review process of clients' facilities, checking, submitting, and motivating the business case for approval to credit and legal departments to achieve renewal in the necessary time period.
Train and assist the client on the necessary systems/processes to deal with the Bank efficiently
Maintain awareness of market and economic changes to provide relevant advice to the client
Onboarding – signing up clients for the first time, following the correct processes in terms of compliance, credit application, and obtaining the facility with the relevant internal department
Admin Support
Provide relevant reports to track progress
Review client files and ensure client information is updated
Update and manage all client interaction on the CRM system
INTERNAL PROCESSES
Process Management
Build successful relationships with legal, credit, internal bankers, back office, and Treasury to achieve clients' needs
Work with legal and credit to ensure all necessary documents are in place and delivered to clients
Assist with SARB applications
Follow up with all parties to ensure that queries are resolved
Training
Manage own development to increase competencies
Ensure all 'other' product training is completed to equip for cross-selling opportunities
Complete all Bidvest Bank mandatory training, i.e., Anti-Money Laundering
Stay updated with FICA, PoPI compliance, and legislation
Meet training deadlines as outlined in PDP
Keep abreast of Compliance (FICA) requirements
Knowledge of Banking products and channels
FAIS compliance
Understand the sales cycle
This position is advertised in line with our commitment to Employment Equity.
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