Primary Purpose To generate revenue for Bidvest Bank by sourcing new clients and proactively managing the account to maximize profitability. To grow and retain a portfolio of high value banking relationships by performing proactive value adding partnership, by providing banking solutions and services to maintain and grow existing customer base. To develop and maintain a portfolio of important revenue generating client relationships within the defined affluent market segment.
Minimum Requirements Mandarin Speaking Qualifications Matric NQF5 - National Diploma Finance/Certificate in Banking FAIS RE5 Completed within allocated timelines as prescribed by FSCA Recognized as per FSCA Relevant Financial qualification Experience 2 years of Previous Business Banking and Relationship Management Sales experience, with exposure to financial services Competencies Knowledge Sound understanding of business banking sales Customer relationship Management Good knowledge of sales and service principles Technical Negotiating skills Presentation skills Good Communication Skills Networking ability Ability to sell Personal Own vehicle and valid driver's license Business Acumen Attention to detail Time management (planning skills) Teamwork Self-motivated Resilient Duties and Responsibilities FINANCE Sales To proactively cold call and find new clients for Bidvest to meet the monthly revenue target To educate and promote Bidvest Bank's full product offering to clients to maximize the revenue that can be generated Manage the profit margins through providing clients with comparative information on rates and obtaining the best rates for specific banking products Track, control and influence sales activities with the specific aim to increase sales efficiencies of the team. Actively grow the client base by agreed target of new acquisitions a month in order to achieve the sales target Portfolio Management Monitor, track and report on sales activity on a periodic basis and ensure action is taken to meet sales targets. Identify opportunities for cross-selling and referrals to other product lines through developing a good understanding of client needs New revenue opportunities are identified and customer feedback on product Risk Management Comply with governance in terms of legislative and audit requirements Understand clients' risk profile and balance for individual clients by optimizing product mix CLIENT CENTRICITY Client Service Correctly anticipate and interpret the clients' business requirements to get them to bank with Bidvest Bank, sell the right product to the right client, and close deals Provide relevant timeous solutions to the client through researching the client's business in relation to the current economic climate and educating the client on Bidvest's products Provide excellent service that will result in client referrals and new business Take on the role as the primary point of contact for the client, ensuring excellent service levels and quality to clients to ensure retention and a long-term working relationship Continuous face-to-face and telephonic interaction with clients to pre-empt and proactively address their needs Assist the client with innovative ways to gain maximum benefit from the products, e.g., offering the right product at the right time Proactively manage the review process of clients' facilities, checking, submitting, and motivating the business case for approval to credit and legal departments to achieve renewal in the necessary time period. Train and assist the client on the necessary systems/processes to deal with the Bank efficiently Maintain awareness of market and economic changes to provide relevant advice to the client Onboarding – signing up clients for the first time, following the correct processes in terms of compliance, credit application, and obtaining the facility with the relevant internal department Admin Support Provide relevant reports to track progress Review client files and ensure client information is updated Update and manage all client interaction on the CRM system INTERNAL PROCESSES Process Management Build successful relationships with legal, credit, internal bankers, back office, and Treasury to achieve clients' needs Work with legal and credit to ensure all necessary documents are in place and delivered to clients Assist with SARB applications Follow up with all parties to ensure that queries are resolved Training Manage own development to increase competencies Ensure all 'other' product training is completed to equip for cross-selling opportunities Complete all Bidvest Bank mandatory training, i.e., Anti-Money Laundering Stay updated with FICA, PoPI compliance, and legislation Meet training deadlines as outlined in PDP Keep abreast of Compliance (FICA) requirements Knowledge of Banking products and channels FAIS compliance Understand the sales cycle This position is advertised in line with our commitment to Employment Equity.
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