Primary Purpose
To generate revenue for Bidvest by sourcing new clients and proactively managing the account to maximize profitability. To grow and retain a portfolio of high-value banking relationships by performing proactive value-adding partnerships, providing banking solutions and services to maintain and grow the existing customer base. To develop and maintain a portfolio of important revenue-generating client relationships within the defined affluent market segment.
Qualifications Minimum Requirements MatricNQF5 - National DiplomaFinance/Certificate in BankingFAIS RE5 Completed within allocated timelines as prescribed by FSCARecognized as per FSCA Relevant Financial qualificationExperience 2 years of previous Business Banking and Relationship Management Sales experience, with exposure to financial servicesCompetencies Knowledge Sound understanding of business banking salesCustomer relationship managementGood knowledge of sales and service principlesTechnical Negotiating skillsPresentation skillsGood communication skillsNetworking abilityAbility to sellPersonal Own vehicle and valid driver's licenseBusiness acumenAttention to detailTime management (planning skills)TeamworkSelf-motivatedResilientDuties And Responsibilities FINANCE Sales To proactively cold call and find new clients for Bidvest to meet the monthly revenue targetTo educate and promote Bidvest's full product offering to clients to maximize the revenue that can be generatedManage the profit margins through providing clients with comparative information on rates and obtaining the best rates for specific banking productsTrack, control, and influence sales activities with the specific aim to increase sales efficiencies of the team.Actively grow the client base by agreed target of new acquisitions a month in order to achieve the sales targetPortfolio Management Monitor, track, and report on sales activity on a periodic basis and ensure action is taken to meet sales targets.Identify opportunities for cross-selling and referrals to other product lines through developing a good understanding of client needsNew revenue opportunities are identified and customer feedback on productRisk Management Comply with governance in terms of legislative and audit requirementsUnderstand clients' risk profile and balance for individual clients by optimizing product mixCLIENT CENTRICITY Client Service Correctly anticipate and interpret the clients' business requirements to get them to bank with Bidvest Bank, sell the right product to the right client, and close dealsProvide relevant timely solutions to the client through researching the client's business in relation to the current economic climate and educating the client on Bidvest's productsProvide excellent service that will result in client referrals and new businessTake on the role as the primary point of contact for the client, ensuring excellent service levels and quality to retain the client and maintain a long-term working relationshipContinuous face-to-face and telephonic interaction with clients to preemptively address their needsAssist the client with innovative ways to gain maximum benefit from the productsProactively manage the review process of clients' facilities, checking, submitting, and motivating the business case for approval to credit and legal departments to achieve renewal in the necessary time period.Train and assist the client on the necessary systems/processes to deal with the Bank efficiently, client educationMaintain awareness of the market and economy to provide relevant advice to the client at all timesOn-boarding – signing up clients for the first time, following the correct processes in terms of compliance, credit application, and obtaining the facility with the relevant internal departmentAdmin Support Provide relevant reports to track progressReview client files and ensure client information is updatedUpdate and manage all client interactions on the CRM systemINTERNAL PROCESSES Process Management Build successful relationships with legal, credit, internal bankers, back office, and Treasury to achieve clients' needsWork with legal and credit to ensure all necessary documents are in place and delivered to clientsAssist with SARB applicationsFollow up with all parties to ensure that queries are resolvedTraining Manage own development to increase competenciesEnsure all 'other' product training is completed to equip for cross-selling opportunitiesEnsure all Bidvest Bank mandatory training is completedTrain and keep abreast with FICA, PoPI compliance and legislationMeet training deadlines as outlined in PDPStay updated on Compliance (FICA) requirementsKnowledge of Banking products and channelsFAIS complianceUnderstand the sales cycleThis position is advertised in line with our commitment to Employment Equity.
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