Relationship Banker: Merchant Services

Job title : Relationship Banker: Merchant Services
Job Location : Gauteng, Johannesburg

Deadline : December 26, 2024

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Purpose Statement To build, maintain and optimise effective client relationships by providing excellent client service through engagement and consultation with existing clients.  To contribute to the overall profitability of Business Bank by promoting and selling Business Bank and merchant products to new and existing clients.
Experience At least 2-3 yrs. proven experience in a CRM environment with responsibility for, or exposure to cross and upselling. Proven experience in identifying sales or business opportunities and/or customer needs and providing solutions for these.   Experience in a FMCG, banking or retail environment
Qualifications (Minimum) Grade 12 National Certificate / Vocational
Qualifications (Ideal or Preferred) Bachelor's Degree in Commerce or Marketing
Knowledge Minimum: Commercial, economic, SME landscape Sales and sales optimisation techniques & principles Commercial/business know how (how businesses work.) Client relationship management principles Engagement/conflict management practices Performance culture
Ideal: Knowledge and understanding of: Business banking landscape, product knowledge Payment solutions environment (merchant services) POS Solutions Capitec Bank Acquiring product knowledge
Skills Influencing Skills Planning, organising and coordination skills Commercial Thinking Skills Communications Skills Interpersonal & Relationship management Skills

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