IntroductionIntercape is looking for a Regional Technical Manager to join their team based in Gauteng.Duties & ResponsibilitiesStaff performance management:Constructive regular feedbackClear concise instructionsCompetent people to be empoweredAdequate resources (e.g., machines, tools)Technical Department goals supportedInitiate and maintain performance appraisals for workshop technical personnelDisciplinary action taken when neededSupports technical business planTechnical advice/information provided:Immediate response to Operations information requirementsMonthly technical reports delivered on timeInformation and decisions communicated to all relevant personnelTechnical policies and procedures applied:Policies and procedures communicated to all relevant staffStaff are trained to use proceduresRegular evaluations are carried out to measure complianceTraining and development:Technical training needs identified and reported to Nat Technical ManagerIn-house development experience and training opportunities providedTraining objectives monitored and evaluated monthlyManaging technical budget:Running cost of all vehicles accurately monitoredMonthly variances reportedTechnical budget controlled within set parametersEquipment replacement policy and strategy implemented:Equipment replacement policy and procedures drafted in consultation with key stakeholdersPolicies and procedures support overall Technical Department strategyReplacement costs are within budgeted constraintsEquipment meets quality and delivery requirements and running costs are within projected costsMaintenance program planned and implemented:Maintenance program completed by due date (preventative maintenance program)Maintenance program set within budgeted cost parametersMaintenance program communicated to all relevant subordinatesMonitor and control maintenance program in consultation with all key stakeholdersMaintenance program meets cost, quality, and delivery requirementsDepot maintenance inclusive of HC Dept and Call Centre in conjunction with building Maintenance TeamCommercial vehicles maintenance: Both inside and outside of all vehicles to be maintained as per company standard, including but not limited to daily road tests as part of 'spot check' maintenance.Technical manpower requirements planned and controlled:Staffing numbers established according to depot workloadRequired/excess positions identifiedStaff recruitment or reduction to be identifiedCosts within approved budgetKey stakeholders consulted throughout the processAll stakeholder groups frequently communicated to throughout the processTechnical Department strategy implemented:Technical Department strategic plan completed by due dateAligned to national Technical business strategyInternal and external environmental factors researched and consideredObjectives challenging and achievableShort-term and long-term priorities identifiedBroad consultation with key stakeholdersStrategy implemented and monitored on a monthly basisStrategy reviewed bi-annuallyAdhere to procurement policies and procedures:Adhere to prescribed stock levelsAdhere to OE manufacturer specifications in consultation with Nat Technical ManagerFollow MOVE policies and procedures on procurementDesired Experience & QualificationQualifications:Trade Test CertificateExperience:Experience in mechanical partsThere may be a requirement to perform other or general work due to operational requirements, for which you are either qualified and/or capable of doing so, or any duties that may be reasonably expected of you.Knowledge / Abilities:Must be willing to assist in general administration dutiesEnjoy working independently as well as being part of (and managing) a teamAssist fellow colleagues in the daily running of company-related tasksDeliver exceptional service that exceeds customers' expectations through proactive and appropriate solutionsResearch and provide legal opinions on a variety of issues and new business projects within the business to proactively identify, assess, and manage legal riskHave a proficient knowledge of the company, its divisions, associates, people, products, service, terms and conditions, and websiteAbility to produce high-quality work and take pride in your workVery good organisational skillsNoteCorrespondence will be limited to shortlisted candidates. If you have not heard from Intercape within 1 month of the closing date, please accept that your application was unsuccessful. By applying for this position at Intercape, the applicant understands and agrees that Intercape may solicit a criminal report from SAPS to verify educational qualifications and employment history.The Intercape reserves the right to remove the advertisement at any time before the stated closing date and further reserves the right not to appoint if a suitable candidate is not identified.
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