A vacancy exists for a Regional Pharmacy Manager based in East London and responsible for the Border Kei Region. It reports to the Regional Hospital Manager, with a dotted line reporting to the National Pharmacy Practice Manager. The successful candidate will be responsible for driving and coordinating improvement in the professional and commercial practice of pharmacy throughout the region. Operational support for pharmacy managers, achievement of business KPIs and delivery of strategic projects will be key focus areas for this role.
Minimum requirements:
B. Pharm / Dip.Pharm, and current registration with the South African Pharmacy Council
5+ years of management experience
Sound business acumen
Excellent interpersonal skills as effective working relationships across functions, hospitals and enabling functions are critical
Understanding of relevant healthcare legislation
Computer proficiency
Driver's license and ability to travel
Private hospital experience: advantageous
Responsibilities:
Financial and product management
Ensure that the pharmaceutical procure to pay process is aligned to company best practice
Implement robust processes to ensure optimal commercial sustainability
Drive purchasing in line with standardized procurement agreements to reduce cost of care
Drive progress on the pharmacy component of cost-effective quality care initiative implementation
Identify opportunities for new focus product initiatives to enhance provision of cost-effective care
Manage pharmacy performance on overheads to budget and drive improvement
Asset management
Consolidate regional progress on all key stock measures and drive improvement to meet regional and group targets
Ensure optimal management of consignment and loan stock and related controls and processes
Ensure appropriate system utilisation to support efficiencies in stock management
Growth
Drive regional input into and implementation of growth initiatives as appropriate
Implement projects and ensure sustainability at business unit level
Compliance
Drive closure of gaps identified during audits e.g. SAPC, stock, etc.
Review and ensure effective closeout of regional quality ISO9001:2015 audits, complete verification audits and follow up to ensure continuous improvement
Ensure compliance to the regional pharmacy workplace skills plan and CPD requirements
Quality management
Active participation in regional quality meetings
Implement customer satisfaction and quality initiatives to enhance service levels and patient outcomes
Ensure effective implementation of work procedures, quality-earnings and quality-directives to drive best practice in pharmacy
Together with the regional clinical pharmacist implement medication safety interventions
People engagement
Demonstrate visible leadership aligned with the company values, operating model and strategy
Build effective working relationships with pharmacy managers, hospital managers, regional functional resources, and other key stakeholders
Participate in the recruitment and induction of new pharmacy managers and senior pharmacists
Together with hospital managers agree to a training and development plan for pharmacy managers as appropriate
Review of pharmacy resourcing requests within the region
Participate in biannual performance reviews and support performance management as required
Competencies / Skills:
Problem-solving, analysis and judgement
Attention to detail
Resilience
Motivating and developing people
Engaging diversity
Verbal & written communication skills
Customer responsiveness
Organisational awareness
Excellence orientation
Ethical behaviour
Action orientation
Influencing skills
Building relationships
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